Photoshop CC 2015 has stopped working
Hello
I have a problem which seems to be snowballing in recent times. CC2015 (trial version) does not run, it gives the error message "Photoshop CC 2015 has stopped working". This happens also with Corel Painter 2015 and a few plug-ins for Photoshop, namingly "" Topaz"Impressions" 64-bit. I'm at my wits end with this one. The common factor is that they are all graphics applications, so my research has led me to believe that there is a graphics driver issue. But I've been through as many suggested fixes as I can, including running in safe mod, etc, and nothing works. I even tried to reset the prefs CC2015 trying to load up (hold SHIFT, etc.) - but not good. Here are my specs:
-Windows 7 Ultimate 64-bit, 16 GB of RAM
-Motherboard: Asus Z87.-a.
-Graphics card: integrated graphics 4600 set of drivers (the most recent version has been installed - also restored to the original shipped with the motherboard CD; drivers none of them does not work)
(Infact, when I try to run the Intel driver update utility, the same error message and it won't work)
-NET Framework 4.5.2 (latest version) is installed
.. I don't know what to do at this point other that wipe out my hard drive and reinstalled Windows - something I really would rather. I have CS6 installed and it works perfectly - but it has been installed for more than a year. It seems that no recent data won't work if it's linked graphics. But my graphics drivers are current.
Someone at - he never encountered this before?
Good news: I have solved the problem, I hope that my solution works for everyone who is having this problem also.
Fault Module name: MSVCR120.dll
the name of the file above is what seemed to be planting Photoshop CC2015.
My solution was to install Service Pack 1 for Windows 7.
For anyone having problems with similar crash, have not installed SP1, first CC2015 to uninstall, then install SP1, and then reinstall CC2015.
Good luck, I hope this works for others as well
Tags: Photoshop
Similar Questions
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[Help] Adobe Photoshop CC 2015 has stopped working
I don't know if I'm doing something wrong start a new discussion about my problem here, but I've searched this forum, still have not found a solution for this.
I downloaded Adobe Photoshop CC 2015 trial from the official Adobe site, but after installation when I tried to open it, he opened not showing, "Adobe Photoshop CC 2015 has stopped working".
Here is a screenshot of TI-
Here I am announcing the details of the problem.
Signature of the problem:
Problem event name: APPCRASH
Application name: Photoshop.exe
Application version: 16.1.2.355
Application timestamp: 56961fa0
Fault Module name: MSVCR120.dll
Fault Module Version: 12.0.21005.1
Timestamp of Module error: 524f83ff
Exception code: c000001d
Exception Offset: 0000000000096cd 5
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 16393
Information has additional 1: 096
More information 2: 096a2e6fc4d77a7a966ff48506139a6c
Additional information 3: d738
Additional information 4: d73837d2a602886956c7a505f5b828dc
Can someone help me?
I use Windows 7 Ultimate 64 bit on my pc. I have the 64-bit Intel i5 processor 4690, Galaxy NVIDIA GeForce GT 730 1 GB GDDR5 video card and 4 GB of RAM DDR3 1600 MHz.
Thanks for the update.
It should work fine on Windows 7 as well.
You need to install/repair Microsoft Visual C++ Redistributable 2012 4 update from this link and then check: Download Visual C++ Redistributable for Visual Studio 2012 updated 4 of the official Microsoft Download Center
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Why applications ends without "Adobe Photoshop CC 2015 has stopped working" error loading
Help, please
Hi Yves,
Please see Photoshop CC 2015 crashes at startup or exit. Windows
You can also see previous discussions
Re: Photoshop CC 2015 has stopped working
Photoshop cc 2015 crashes at startup
It could be useful!
Rayyan
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Hello, the following problem, I use a PC, can not use Photoshop, you get the following error message on the computer-Adobe Photoshop CC 2015 has stopped working " ", "the program '. '. have uninstalled et installed a number sometimes but the CC2015 does not start anyway. Soren
Please see:
Re: adobe photoshop cc 2014 has stopped working in windows 8
Re: Photoshop CC 2015 has stopped working
https://www.YouTube.com/watch?v=0OUdIZT7C2E
I hope this helps.
Concerning
Megha Rawat
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Adobe photoshop cc 2015 has stopped working
When I open photoshop and I chose a photo to work on, he said: there is a problem, photoshop has stopped working. is there something I can do?
Thank you
Thanks for the update.
View similar topics:
Photoshop CS6 64 bit has stopped working
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"Adobe Photoshop CC 2015 has stopped working" during the image resize
The failing application name: Photoshop.exe, version: 16.0.1.168, time stamp: 0x55af6140
Name of the failed module: aif.dll, version: 0.0.0.0, time stamp: 0x55af5318
Exception code: 0xc0000005
Offset: 0x00000000001ed880
ID of the process failed: 0 x 1560
Start time of application vulnerabilities: 0x01d12814e6b1d9dc
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\aif.dll
Report ID: a1251042-9426-11e5-8da8-50e54943e8ce
My system meets the requirements
Photoshop was last updated appears to have corrected this - thank you anyway
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Adobe Photoshop CC 2015 has stopped working - Wacom_Tablet.dll
On Windows 7 SP1 with PS CC2015.1 during recovery from sleep mode, I get the message of accident below. Yesterday I installed the latest 2015.1.1update CC, but the problem persists. The last Wacom driver is installed (6.3.15.1) for my Intuos 4 tablet. The only other issue I am experiencing, is that I sometimes lose pressure sensitivity of pen, that requires a restart of the PS to restore.
I finally found the cause of the crash of Wacom_Tablet.DLL PS and other behaviors special Tablet (loss of pressure sensitivity). Apparently, the Wacom driver does not run an analysis to identify the model of connected Tablet and display an Error Message if it detects that the bad model driver is being installed. Also the model of tablet or series name is not included as part of the pilot of the file name, so there is no way to identify a bad driver download.
As sarsaxen suggested, I went for the Wacom driver download site to find a driver older. As I scroll through the multitude of different model drivers, I discovered a list model that looked different from the one used for my last update of the driver. I have an Intuos 4 and the latest downloaded driver was this topic:
Latest drivers for current Intuos
Scroll down much further I found the model driver following registration, which is the suitable driver:
Drivers for Intuos3 (PTZ), Intuos4 (PTK), Intous5 (PTH)
The model number (or name?) is at the back of the Tablet and my Intuos 4 has the model number PTK-640. I removed all the preferences using the Wacom tablet preference file utility, uninstalled the current driver and installed the correct driver PTK for my Intuos 4. I just finished five working sessions with a standby and resume between each with No crash of PS or any other question.
sarsaxen you can notify others at Adobe about this problem because there seems to be a number of users with similar issues of Tablet Wacom. I am a 45 years, the information technology industry veteran and a long-time user of PS. If I can do this (i.e. bad driver installed) rest assured mistaken there are others with the same question. It is also important to follow the procedure:
1 delete all the files preferences using the Wacom tablet preference file utility > click Remove under all the preferences of the user.
2 uninstall the driver for the Wacom tablet.
3 cut the tablet.
4 reboot and connect the tablet.
5. download and install the driver appropriate for your Tablet model.
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Hi gbshea57
As I see that defective module is StackHash_1971.
Please try to run this way: hold down the SHIFT key and click on photoshop to open.
Photoshop will show a box that should be asked to disable the third-party plugins.
Click Yes, and then check if that opens.
~ Jitendra
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I can not open any application - CC 2015 has stopped working.
I just bought a business plan for all applications, and I installed on my computer. The problem is that I can not open any application, all the applications to give me the same error:
Adobe AE/Photoshop/Illustrator etc. CC 2015 has stopped working.
Details of problem:
Signature of the problem:
Problem event name: APPCRASH
Application name: AfterFX CC.exe
Application version: 13.7.1.6
Application timestamp: 56da9321
Fault Module name: MSVCR120.dll
Fault Module Version: 12.0.21005.1
Timestamp of Module error: 524f83ff
Exception code: c000001d
Exception offset: 000000000008ca 90
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information 1: f911
More information 2: f9117f2c8a52791eb11044aaa5172d0e
3 more information: f2ee
Additional information 4: f2ee1055445f54ef2caa6c329db054f5
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
I searched the web and I tried a number of solutions, none of them worked. What should I do next? Here are my computer specs
Windows 7, 64-bit
Display: AMD Radeom (TM) R7 370 series
CPU: Intel (r) Core i5-4460 CPU @3. 20 GHz, 3198 Mhz
Motherboard: Asus All Series
Memory: 16 GB
DirectX version: DirectX 11
I want to emphasize that I have all the drivers updated, do not report to X update because I have already done.
I don't want to be disappointed about my purchase, I really want to feel the power of the CC apps. What's not here?
Thank you
Hello Razv,
I recommend you do a clean install of all the Adobe Creative Cloud applications, to do that please follow the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall on your machine.
- Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)
These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.
(1) uninstall Creative Cloud Desktop Manager:
Using creative cloud | Uninstall the creative cloud desktop application
2) Remove suite of files: ( If you do not see any folder skip this step )
C:\Program Files (x 86) \Common Files\Adobe\OOBE
C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager
C:\Program Files (x 86) \Adobe\creative cloud files
C:\Users\
\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista) C:\Program DATA \Adobe\ Rename SL-STORE like SL-STORE_OLD file
3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let us know if that helps.
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I get the message "Adobe InDesign CC 2015 has stopped working". I updated and rebooted and still impossible to get. Help me!
Hello
See the following topics:
Adobe InDesign CC 2015 has stopped working
Adobe indesign cc 2015 has stopped working
Adobe Indesign CC (2015) has stopped working error
Let us know if you need additional assistance.
Kind regards
Shelly
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Why Photoshop CC 2015 suddenly stop working?
Why Photoshop CC 2015 suddenly stop working?
Go first, install the updates. You should be on 16.1.2.
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Adobe Photoshop CC 2014 has stopped working
My user is unable to save anything in Photoshop, all he gets is "Adobe Photoshop CC 2014 has stopped working". It has the same issue in Illustrator so (photoshop is the most important issue for us).
This is the log:
The failing application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c
Name of the failed module: KERNELBASE.dll, version: 6.1.7601.18847, time stamp: 0x554d7df1
Exception code: 0xe06d7363
Offset: 0x000000000000b3dd
ID of the process failed: 0x32bc
Start time of application vulnerabilities: 0x01d0b988ec3332d4
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Path of the failing module: C:\Windows\system32\KERNELBASE.dll
Report ID: 3a0fefc4-257c-11e5-a755-80000b1e4d16
Then I noticed a second paper:
The failing application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c
Name of the failed module: REBIT-~ 1.DLL, version: 5.1.3001.14505, time stamp: 0x54eb65ba
Exception code: 0xc0000005
Offset: 0x00000000000e895e
ID of the process failed: 0x27f8
Start time of application vulnerabilities: 0x01d0b8efaaed4535
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Path of the failing module: C:\PROGRA~1\Rebit\REBITP~1\REBIT-~1.DLL
Report ID: 0fad1b44-257c-11e5-a755-80000b1e4d16
He was 6 minutes apart.
REBIT is the failed module. Is the backup software, and it has had problems with it and Photoshop before.
Crash on Photoshop CC "save under"-is there a fix yet?
You will maybe uninstall and see if there are updates and support technique rebit for a fix.
Gene
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Adobe Photoshop CC 2014 has stopped working - windows 7 video driver is up to date
I went to the view, I have widows 7, 64-bit operationg system and continue to receive the error below:
Adobe Photoshop CC 2014 has stopped working
Here's the view event log not sure how to fix
The failing application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
The failed module name: aticaldd64.dll, version: 6.14.10.1607, time stamp: 0x4f1b86e2
Exception code: 0xc0000005
Offset: 0 x 0000000000441382
ID of the process failed: 0x1b0c
Start time of application vulnerabilities: 0x01cfb3774d9b3131
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Path of the failing module: C:\windows\system32\aticaldd64.dll
Report ID: 93703bae-1f6a-11e4-ae16-402cf4f30b8f
And who told you that your ATI video card driver crashed. Go update the driver from the Web of AMD/ATI site.
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Hello!
I got the student version software Adobe Creative Suite 5.5 Design Premium for several years now.
When I got my computer Windows 8 I installed the software without problem.
Last week when I tried to open Photoshop, I get the following error: "Adobe Photoshop CS5.1 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. »
I disabled and uninstalled all of the Creative Suite and then reinstalled. I am able to open other programs, but still the same message for Photoshop.
What can I do?
I found that the problem was with Nik filters I used. The filters have been messing around with Photoshop initialization. I uninstalled and reinstalled the filters and now Photoshop works like a charm.
It seems that this forum is dead?
Fortunately, I managed to solve the problems on my own and figured out the problem...
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Thank younaradhipak,
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