Photoshop crashes out

Hi all

I have Photoshop CC 2015 installed on my laptop (Windows 7), and he recently started crashing on exit or closing document.

This translates into its release after the reporting error, but then when I restart, it attempts to retrieve the previous file I was working on that. Although it is a great feature, I have now six recovered documents that open Photoshop is restarted. I can not close (even after save them again) as Photoshop crashes. Thus, the cycle continues.

Can anyone offer advice?

Thank you man

Simon

Hi Simon,.

You must go to the location:

Appdata\Roaming\Adobe\Adobe Photoshop CC2015\Auto Recover

-to open the Appdata folder, press windows + r key to open the run window and type %appdata%\protector.exe

Move files auto restore the folder on the desktop (if any)

Then, launch Photoshop and go to Edit > Preferences > Performance and uncheck the option use the graphics card processor.

Click OK, and then restart the Photoshop application.

then, try to save and close the files in Photoshop.

It should work correctly, however, you need to update the graphics card drivers.

Reference: https://helpx.adobe.com/photoshop/kb/photoshop-crash-with-faulty-module-photoshop-exe.html

Tags: Photoshop

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