Photoshop CS5 trial will not be launched?

I am enter the serial code and it says that it is verified and all, but once cela confirms my Adobe ID he says: he is unable to start my subscription and try again? Whenever I try again it does not. Help?

Hello. For the best support, I recommend our chat support at http://adobe.ly/vrd5mo . Our chat representatives can help troubleshoot your serial number and the Adobe ID and check the status of your subscription.

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