Photoshop elements 13 unable to upddate Camera Raw Plugin

I recently purchased Photoshop elements 13, but it came with Camera Raw Plugin 8.6 and so I couldn't open my NEF in Nikon D750 files.  I followed the instructions I found in this forum to perform an update on Photoshop elements 13. I've also updated the Application Manager.  But when I started Photoshop elements 13 again, he has always shown under help-> Plugin-> Camera Raw, the version was still 8.6.  Can someone tell me what was wrong and what needs to be done to make it work?

Thank you.

KCND750

The update in the Help menu works very well for everyone. In the past, with different versions of the PSE, it was sometimes conflicts due to multiple camera raw (Camera Raw.8bi) plugins installed at various locations.

Troubleshooting steps:

-do a search for files named 'Camera Raw.8bi'

- and note the date of their size and file

These files are installed in different folders, the 9.0 one version is dated April 14, 52, 9 MB. I have 10 different versions for different versions of Photoshop and from PSE6 PSE!

Good, it is installed in:

C:\Programme\Common Adobe Plug-ins\Elements 13\File Formats

The update in the Help menu is version 9.0, which is good for your camera.

This update does not work for version 9.1, necessary for newer devices: a manual installation worked for some users.

Note that you don't talk to Adobe here, only to other users like you. If you browse through the posts here, you will see that it is usually easier and faster to get an answer here than to try to get help from Adobe in India (though that there are members of staff, post here sometimes). This is especially true if you have problems with the old version of elements.

Tags: Photoshop

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