Photoshop freeze on the homepage and crashing on iMac

Hello everyone, we had a few days after an update to CC ch on one of our machines, a very frustrating nine iMac.  The question, as stated in my topic, is that PS freezes on the start page & get hung up on the color wheel/beach ball and when it does not, load now, it takes about 30 minutes to load and now has started crashing - close without warning.  Needless to say, it's very disruptive to our productivity and we are at the end of our rope on the way to solve this problem.

CH & CC have all both been uninstalled and reinstalled several times.

The operating system has been updated.

There are no plugins used.

Seriously, what must we do to make this work?  We had zero problems until the PS updated - it worked very well.  Now, however, it is another story.

For those interested, following an another complete uninstall/reinstall of the CC, this has been resolved.

What a nightmare.

Tags: Photoshop

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