Photosmart 6520: can't get 2 sides Preset to save

I use this printer connected by USB to an iMac running OS 10.9.5,, but this isn't a new problem.

I want to print my bank statements using this configuration: double-sided and odd pages only.  I can't get this save as preset. It seems that when I try to save the current settings as a preset, the margins of Destination Size:U.S Two-Sided Letter paper nor the duplex option are registered.  I also tried to use Long Edge binding and which will not save either.  The same problem occurs if I print in a Safari window or if I save the document in PDF format and try to print from an excerpt.

I have no problem getting the desired result for a single document, but I don't want to change the settings every time I want to print.  Isn't this why we have Presets?

Is this a bug of driver?

Hello @TigerMO,

I would like to help you today with presets for printing problem you encounter when you print to your HP Photosmart 6520 e-all-in-one printer Mac OS X 10.9 operating system. Because your driver is unable to "Save" Presets for future use, I'll run you through a series of software and driver TROUBLESHOOTING steps below to resolve this issue.

Step 1: Resetting the printing system:

To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.9. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.

Once the reset is complete, proceed to the next step.

Step 2: Uninstall the drivers and software:

Please click here to find out how to properly uninstall your printer. Once the site opens select the drop down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps to complete uninstallation.

Once the uninstall is complete, please continue on.

Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

Step 4: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

Step 5: Reinstall your software and drivers:

Finally, please click here to download the driver package for your printer. Once the site opens, select the download button at the top left. Once the download is complete, please follow the instructions on the screen to install your printer.

Once your printer is added in, check the driver to make sure that the driver of the HP Photosmart camera is used and not the driver Apple AirPrint.

1. click on the menu of Apple , then Preferences System.

2. click on Print & Scan and then check if the name of your printer appears in the printer list.

3. click on the name of your printer, click the sign minus (), then remove the printer.

4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Photosmart driver is selected.

6. click Add to add the printer to the list.

Once the printer is properly added to, please try to save printing Presets again to check if the settings to stick this time.

Please reply to this message with the result of your troubleshooting. Good luck!

Tags: HP Printers

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