Photosmart C4083 bought in South Africa

This model was bought in SA and trying to buy color cartridges in the United Kingdom and Spain, (code of cartridge 141) informed me that a cartridge 351 was compatible. Loading cartridge 351 said, I received the cartridge not recognized error message. Can I buy a cartridge 141 in the United Kingdom or Spain, or should I consider replacing the printer? Thanks for your help.

Hello

As you said, 140 and 141 ink cartridges are not intended for any European country.

For your current location, you must use the 350 (black) and 351 (three color) ink cartridges.

In addition, you must contact the local HP support center in order to reset the device to the active area.

Without worrying the peripheral status of the warranty, you right for free phone support for the specific purpose as long as the HP ink cartridges used are within their warranty period.

Once you have the local cartridges, contact the local call centre and you will be guided with the steps to reset the printer to accept the local cartridges.

For the Spain follow the details below:

http://www8.hp.com/es/es/contact-hp/phone-assist.html,

For the United Kingdom, you will find the contact information below:

http://WWW8.HP.com/UK/en/contact-HP/phone-assist.html

Kind regards

Shlomi

Tags: HP Printers

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