PhotoSmart more B210a: how to remove a ghost printer

I tried to install wireless a B210a on a home network. I finally gave up that effort, for reasons that I won't go into this thread. I decided to go back to a USB connection. First of all, a bit of history.

This printer has been used in this household for about 3 years. A person who had knowledge a bit these things here performed the installation, and it never got the connection wireless set up. This person is now out of the picture, and I was managing IT chores.

My first step was to uninstall the printer and try again.  Before I did, I noticed he seemed to have two instances of the B210a on the system, but in devices and printers, one of the icons has been grayed out. I deleted both. I also deleted all programs HP printer software.

Now, I have reinstalled the printer with a USB connection. I found it weird that the printer installed as 'HP PhotoSmart Plus B210 Series (copy 1)', but I let that slide. I opened a Word document for a series of tests. In the print dialog box, I was surprised to see two lists of the same printer again! See the additional printer with exactly the same name, less stuff "(copie 1) '." To add to the confusion, it also displays a message: ' error - remove: 3 documents pending. "

Huh? What happens here? How to remove these three documents, and how do I get rid of the ghost printer?

Hello and welcome to the community of HP @Caesar1948,

I understand that you are having trouble installing your HP Photosmart Plus. I'll be happy to help you.

To resolve the error message "error - delete: 3 documents pending ', below, I've posted a link to a document that offers solutions of troubleshooting on this issue.

HP printers - print jobs stuck in the print queue (Windows)

Regarding the 'Phantom' printer, see the link below. This document provides instructions on how to uninstall the printer software and remove the printer from the list of devices.

HP printers - uninstalling the software of the printer (Windows)

Please try all the steps in order and get back to me with the results. If this helps will testify for my answer before hitting the 'thumbs up' below, or c lick the 'Accept as Solution' button if I helped you reach a solution.

I hope this helps and have a nice day.

Tags: HP Printers

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