Reset password on photosmart more B210A-Mac. How are you?

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  Hello and welcome to the community of HP @Caesar1948,

  I understand that you are having trouble installing your HP Photosmart Plus. I'll be happy to help you.

  To resolve the error message "error - delete: 3 documents pending ', below, I've posted a link to a document that offers solutions of troubleshooting on this issue.

  HP printers - print jobs stuck in the print queue (Windows)

  Regarding the 'Phantom' printer, see the link below. This document provides instructions on how to uninstall the printer software and remove the printer from the list of devices.

  HP printers - uninstalling the software of the printer (Windows)

  Please try all the steps in order and get back to me with the results. If this helps will testify for my answer before hitting the 'thumbs up' below, or c lick the 'Accept as Solution' button if I helped you reach a solution.

  I hope this helps and have a nice day.

• Photosmart more B210a: How can I change the default directory of "Scan to Computer"?

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  I have a Mac running osx10.9.4 and a connected wireless, B210a printer all-in-one. Everything works well until a recent update that removed all the printing options (color / gray scale / etc. of paper type and print quality)

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  Hello

  Welcome to the Forums of HP Support!

  Sorry to hear about the recent issues with the B210a Photosmart on Mac 10.9.4. The printer will copy without any quality problem?

  I would try the following on the Mac;

  1. Reset the printing on Mac system. (Mac OS x: how to reset the printing system)
  2. Repair disk permissions (ignore the statement about 10.7)
  3. Download and install this: v.2.16.1 for OS X HP printer drivers.
  4. Add the printer using print and scan from system preferences.

  Let me know if this helped.