Plan of photography does not update the CC of Lightroom license

Hello world

I recently downloaded cloud creative with Lightroom and made the 30-day trial. Subsequently, I subscribed plan of photography. However, the client creative Cloud continues to tell me to buy a license.

My computer: Windows 7 64 bit with latest updates

What I've tried so far:

  • Followed all the steps possible in Adobe FAQ concerning the activation of license problems
  • Signed and several times (in the CC customer AND also in the app itself)
  • Reinstalled Lightroom CC
  • Lightroom AND reinstalled creative Cloud customer
  • Cleaned with CCleaner just to be sure

None of this has helped.

And when I try to contact support, it gives me the opportunity to communicate with the community or start a conversation. But the chat option is a simple text element and cannot be clicked (browsers: Google Chrome, Vivaldi)

Does anyone have an idea what else I could try?

Thanks for the reply.

Ned Murphy wrote:

FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

https://forums.Adobe.com/thread/1962238

As already mentioned in my post, I already checked that all possible questions from the FAQ, including

Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.

Creative cloud support (all creative cloud customer service problems)

http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

I didn't click the blue box and displays me three options: chat, community forums.

The phone option has been crossed (not planned my subscription) and the chat option could not be clicked in any of my browsers.

However, I found a post on a cleaning of Adobe tool and it seems that my hosts file was broken. It works now.

Tags: Adobe

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