Please give answer.
Microsoft use phone call to the contact with customers? because just now, there is someone called me and said it was Microsoft and ask me to open my laptop and do what he says. Firstly, he said that my laptop is in threat. then, microsoft really do that? and by the way, his name is sean. Thank you.
Hello
It's a scam.
Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
We have all the errors and warnings in our Event Viewer
If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
See you soon.
Tags: Windows
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Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas:
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Hello! Sorry for the troubling.
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Hello
Looking for recovery discs?
You can buy parts from Sony recovery discs and accessories team:
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Authorized Sony parts distributor:
http://eSupport.Sony.com/us/Perl/support-info.pl?info_id=927#place_order_9
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Thank you for using communities of Apple Support.
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