Please help - can I start my use of Adobe Muse when I choose? I bought a month by month

Hi, I bought a subscription per month to cloud creative to use Adobe Muse.  I just want to use it for a month.  I don't the have not yet used but I need to know when actually starts in my 'month' - I assumed that he would start when I launched the program and was ready to use it!

I downloaded the program (Adobe Muse) and left - assuming that it would commence only my 'use of the month"when I started the program (as for a 30 day trial)

My account is due to automatically renew my membership soon (which I didn't know either - I thought I paid once for months of use!) and I'll be charged for one another month use now - however, as you can understand now, I want it to start when I want to use it! -No, as soon as I bought a subscription per month (hope that makes sense)

What are peoples thoughts on this and can I do allows me to activate 1 month of use for a month paid for the subscription?

My fear is that I have paid for a month, which is more volo and I havn't even used the program still!

Please advise!

Hi munzafeedback,

I checked your order registered under your email ID posted here, it has a single muse App purchased on September 23, 2013, CC

You don't the have not yet enabled, the billing date is 23 of each month (you pay on that date, regardless of FCAT whether you use it or not).

Incase you don't want to use now, please get it cancelled, because it is within 30 days of the purchase.

If you plan to cancel after 3 days of purchase, the subscription will attract a cancellation fee.

Details of cancellation to:

http://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

Concerning

Baudier

Tags: Adobe

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