Powerful on password on NW9440

A few years back I swapped the motherboard on my NW9440 as a diagnostic step.  It turns out not to be the problem that I had then.  The old motherboard has been kept since then, and I have disabled BIOS passwords before withdrawing.

Recently, the system became flakey (freezes or BSOD with the STOP 0 x 0124).  So I decided to exchange the original motherboard.

To my dismay, when I turned on the machine, it demanded a power on password and none I've ever used will not work.  I tried the procedure in section 1.2 of the maintenance manual, but that doesn't seem to work to reset the password.

Please can someone at HP help me?  I can prove that this machine (series CDN7141QY3) is my property because I registered it for an extended warranty when I bought it - even if it is of course now expired.

I'm not an email because it's on the laptop in question.  I'll check tomorrow if this thread.

Thanks Dave

Answering your own messages is * so * boring.  U13's the chip BIOS - exchanged parts MB now works.

Dave

Tags: Notebooks

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