PowerShot A40 cannot get pictures from the camera to my pc

Canon powershot A40. PC not recognizing not not as portable device. tried to install the drivers that they do not load. Help?

Hi crissac

1. What is the exact error you get when you connect the device to the computer?

2. what operating system is installed on the computer?
3. the other USB devices is detected correctly?
4. have you tried to connect to a different USB port?

I suggest you to check and to provide us with the information about the installed operating system.

http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

You can refer to the FAQ section mentioned in the link below and check if the steps help you connect the camera to the computer.

http://www.USA.Canon.com/Cusa/support/consumer/digital_cameras/powershot_a_series/powershot_a40?selectedName=ServiceAndSupport#ServiceAndSupport

For assistance in obtaining the drivers or software, you can see below the link and check-

http://www.USA.Canon.com/Cusa/support/consumer/digital_cameras/powershot_a_series/powershot_a40#DriversAndSoftware

I hope this helps.

Tags: Windows

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