Prblem printing multipage documents
Hello
I have a printer 3050 a j611 wireless and my OS is Windows XP Pro 32-bit. When I printed a multi-page document the first two or three pages are printed ok, but then I get strange pages letters and symbols instead of English, for example, in a document, I just printed instead of 'Applicable law', I had - ' Hpwf sojoh! RBX'
The only way around it seems to be to print unique both pages, but when you have to print 30/40 pages this links you and prevents you doing nothing else.
Can anyone suggest anything?
Thank you
Jonas
8lives wrote:
Hey, one more thing.
Use a static IP address for the printer out of the router's DHCP range.
Thanks, that seems to have done the trick.
Tags: HP Printers
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Thank you for visiting the Forums from the HP Support! Good day. I understand that your printer does not print even after replacing the cartridge. I will do my best to help you with this problem.
You did a great job on diagnose the problem on your side. Kudos to you on this point. It is always a privilege to work with tech-savvy and technically competent customers like you. We greatly appreciate your relationship with HP. You're an HP customer, and we greatly appreciate you for doing business with HP. I take it as a privilege to share this platform with you.
We must first determine if the problem is software or hardware related.
Please visit these links for help. Please complete all of the steps in this link: http://support.hp.com/in-en/document/c01796879
Then, please visit this link for additional troubleshooting:
If this does not resolve the problem, please see this link: http://support.hp.com/us-en/product/HP-OfficeJet-3830-All-in-One-Printer-series/7172321/model/7172322/document/c04648194/
I hope this helps. I would like to know how this happens. I hope the problem is solved without hassle and the unit works very well. I'm always here for you help. Please reach out at any time.
Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.
Now carefully and have a wonderful week ahead.
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