Prelude CC 2014 Ingest - treatment takes forever

As a prelude CC 2014 when I go to ingest it says 'treatment' on each clip as usual. Unlike the previous version, however, it takes forever for the media at the end of this treatment, or not at all. The media in question are Canon DSLR images and images Canon VIXIA (mp4), ingested and transcoded from an external hard drive (WD My Passport Ultra). I reinstalled the previous version of the Prelude (2.0) and everything works normally. Is there a setting in prelude CC 2014 that could combat this problem?

HI -.

Thanks for your confirmation! You're so kind and meticulous.

There is a known issue on this setting. I.e. If activate "save media beside the original Cache files when possible", for some types of media formats the miniature display in the dialog box Ingest begins to blink.

I was in the wrong direction at the beginning because I focused on "no clip made" in the thumbnail view of the Ingest dialog box. In any case the root cause was found, thank you again for your help.

Best,

Lin

Tags: Adobe Prelude

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