Premiere Pro CC 2015 - Install stuck at 42%

Hello world

I am trying to install first pro CC 2015 of the creative cloud desktop application. The two first pro & media encoder freezes at 42%, then the installation is cancelled (see attachment)

I followed the 3 steps to fix it on the adobe site, without success. I can't even uninstall the CC app to try again.

Any ideas?

See you soon,.

T

Screen Shot 2016-01-07 at 19.59.41.png

Hi Tomfanning89,

Have what three measures you tried to solve the problem?

This discussion forum can help: creative cloud hangs at 42%

Let us know if you found a solution or need assistance.

Best,

Del

Tags: Adobe

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