Presario CQ58-241SA: video does not play after upgrade to win 10

Upgraded to Windows 10, but now the videos won't play - even videos of 'getting started '.

Graphics card is "AMD Radeon HD 7310"

Tried to update the video through settings, but don't not solved

Any suggestions? (Simple answers, please, I'm not very profficient)

@rosenpete100,

Hello and thanks for the display on the HP support forum.  What you can do at this point that there are several updates released by microsoft and hardware vendors is running the Windows Update Troubleshooter.

If this fails to solve the problem.  The only option will be to restore the operating system to the previous, until HP gets the drivers so that they can release them on the support page for your laptop for Windows 10.

Thanks again for posting and have a great day.

Tags: Notebooks

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