Press back twice to rename files?

On my MacBook Pro (mid 2015 running 10.11.4) I have to press the return key twice when a file or folder is selected in the Finder in order to be able to change its name. The first time I press return has absolutely no effect or action. I think it is a particular behavior, I've not met in any of my other machines and I don't know how to change it. Any ideas?

Hello, SonathD.

It seems that you are having problems with your Finder not allowing you to rename a file or folder by using the return key after choosing, he. You are right in your expectations of the process of change of name, as shown in this Knowledge Base article:

OS X El Capitan: rename files, folders, and disks

You can change the default name of most of the files, folders and disks, including the internal hard drive (named Macintosh HD). If you change the name of your hard drive, it always appears with its original on a network name.

Rename an item

  1. Select the item in a window in the Finder or on the desktop, press return. Or force click on the name of the element.

  2. Enter a new name.

    You can use numbers and most of the symbols. You cannot include a colon (:)) or start the name with a dot (.).) Some applications may not allow you to use a slash (/) in a file name.

  3. Press return.

For further troubleshooting, you can test this behavior to another user to determine if your problem is specific to the user or the system-wide. This article provides a great tutorial on how to do:

How to test a question in another account on your Mac.

Before you try a different user account

If you see unexpected behavior on your Mac to first try the following steps:

Try to search the base knowledge of Apple for the specific symptom or an alert message you see. There could be more simple measures that you can take to solve the problem.

Try to boot your Mac in Mode safe. Restart your computer. Hold the SHIFT key when you hear the startup sound. Release the SHIFT key when you see the Apple logo appears. Your Mac starts up in Safe Mode. Safe mode performs a check of your startup disk directory and removes data from the cache. Once your finished Mac commissioning, restart the Mac normally (without hold the SHIFT key) and see if the problem is resolved.

Make sure your software is up-to-date. The question that you see can be addressed by installing the available updates.

Check to see where the problem occurs. If a problem arises until you see your desktop, it is less likely that it is related to a setting or a user account. If a problem occurs with a Web site, see if the pages of other websites correctly first load. There could be a problem with the site and not your Mac.

How to test with another user account

You can find out if unexpected behavior is related to the user file or a parameter in trying to reproduce the problem to a different user account. This process includes creating a new user account, connect to it and test for the issue.

Create a test user account

  1. In the Apple menu, choose System Preferences.
  2. Click the users and groups in the System Preferences window.
  3. Click the lock icon and enter an administrator name and password.
  4. Click on the button Add (+) below the list of users.
  5. Choose a type of user in the new pop-up menu.
  6. Give the user a name and first name, account name, and password.
  7. Click OK.
  8. Close the System Preferences window.

If there are documents from your user account that you want to test with original, place a copy of these items in the shared folder in the users folder. Press the Option key while dragging a file in this folder to create a copy.

Connect to the test user account

Log out of your current user account by choosing logout in the Apple menu, and then open a session the new account that you created. If you are prompted to login with your iCloud or Apple ID account when you log in, skip this step.

Try to reproduce the problem

Try the same steps that caused the unexpected behavior to appear. For example, if you are unable to print, try printing from this user account. If you were unable to connect to the Internet, try to navigate on a website of this user account.

If you use specific test settings depends on (for example using a specific e-mail account or an account iCloud) implemented the same test user account. For email and other parameters, you can use the Internet accounts pane in system preferences to set up these types of accounts. If your home folder files are necessary for tests, copy them into the shared folder in the users folder (/ Users/Shared). After you connect as a user test, copy these items to the same location in the test user home folder to test with.

If a problem occurs in account only one user

Is using the same steps in a user account test does not cause the same unexpected behavior, most likely you don't need to reinstall applications or OS X.

  • If a problem occurs only in a single application, check the documentation or Web site for instructions on troubleshooting specific preferences or the definition of the application files.
  • If you need help with a problem or a specific alert message, search the Apple support Web site for the text of the alert message you see.

If a problem occurs in more than one user account

If the same unexpected behavior occurs in more than one user account on your Mac, try checking for software or hardware problems.

Once you have finished

When you are finished testing, disconnect from the test account by choosing logout in the Apple menu. Then, connect to your original user account.

You can Remove the account to test user created when you are finished. Make sure you're completely finished stable, and you don't need the files or settings you have created or copied there until you delete it.

Get help

If you need assistance with a problem software or hardware, Please contact Apple technical support. If you are working with a consultant, engineering or service provider to resolve a problem, remember to mention all the steps you have already tried and the results. Also mention the alert messages that you saw in the context of the question. You can take a screenshot of all the messages that appear to refer to it later.

Thank you for reaching out to the communities of Apple Support.

Kind regards.

Tags: Notebooks

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