'Previous owner' password not available
Well I've seen Apple suggest that if you update your iPhone and it was a former owner, that the only thing you can do is to contact the former owner for their password.
Cool.
Well this iphone has never had a previous owner. He has always belonged to me. My ex-boyfriend was just a shake and it connected to my phone without telling me if he could sign up for "find my Iphone" and I'm technologically challenged and didn't really know what it meant until I upgraded to 9.3 and now I can not activate MY PHONE CLEAN.
I have no contact with him, so there is no way I can get the password to him to correct this problem.
so now what should I do?
Take the receipt which proves that the phone belongs to you - and the phone to Apple Store and ask for their help. They are the only people who can help you find out.
Tags: iPhone
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Welcome to the communities of Apple Support! According to the title, you have an iPad that is in the lock of the Activation. This occurs when the previous owner does not sign off iCloud this device before passing along another person. You are on the right track and I definitely want you to have access to such a wonderful device. In this case, you do not want to continue to work with the former owner as they are the one who has the ultimate ability to regain control of the account. Here is an article that you can share with them that will help them locate important once again and remove it from your device:
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