What to do if the previous owner does not know their apple ID or password?

When I first bought my Ipod touch 5th generation, I knew I could do an apple myself ID then my cousin put his now years later, I have not touched my Ipod and mus she used find my iphone and it locked telling me I have to use the apple ID, I used to set my ipod but she don't remember the information because it's my ipod locked forever?

Ask him to try If you have forgotten the password for your iPad, iPhone or iPod touch, or your device is disabled - Apple supports

Tags: iCloud

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