print larger than D ARC on HP Designjet T 120th?

I print the diagrams and plans of PS elements on my HP T 120, but can't print more than 24 "x 36".  Everything seems to be set correctly until the last setting, "DESTINATION PAPER SIZE" of the menu drop down.  There is no list size 24 "x 42" custom that I put?  How to set a custom length?

Any help would be appreciated,

Charlie

Check the printer drivers and latest update.

Uninstall ePrint & Share software. Later when printing, change the paper size of the properties of the printer on the custom tab.

Concerning

I HAVE J

HP Designjet Tech

Tags: HP Printers

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