printer does not print not unless disabled as

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• D7360 does not print in "Black Only", unless the color cartridges are also not empty

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  Yaro says:

  Thanks Zacabeb!

• Does not print unless I refresh the web page of the printer

  Photosmart Premium CN503A with iMac OS 10.7.2.  Driver deleted and reinstalled through system preferences > print and scan.  The printer made a kind of upgrade software wireless this week.  (However, the problem before this event).

  The printer, close the iMac and the router does not work for print orders.   The print queue log shows that the printer is connected, but the jobs do not print.  Finally, without printing, the connection returns to idle.  I can get the printer to answer by clicking printer setup > Show printer web page.   Stop the printer and I must refresh the web page several times before the printer has finally complete the work.

  I am very disappointed by this printer.

  We will restore the print system:

  -Go to System Preferences > Print & Fax
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• HP Color Laserjet 4700n does not print unless you press the button "Refresh" on the printer...

  Hello

  Trying to support a printer down in our Australian Branch, so I can't see the printer, what users say just.  This problem occurs for everyone down in this office (about 20 users).

  It is connect via LAN to everyone and it does not seem printer for everyone until they go up to the printer and press the button "Refresh" on the printer itself.  It's a HP 4700n color jaserjet printer.  I got them to recycle the power on the printer leave unplugged for about 5 minutes and also tried to reset service print spooler on a user's computer and the server, but none of these options helped.  I also tried to remove and time the printer to a computer to users, but that did not help either.

  Any suggestions?

  Thank you!

  Hi, thanks to send additional information.  It really helped.

  The following is taken from the User Guide which can be found here:

  http://h20000.www2.hp.com/bizsupport/TechSupport/CoreRedirect.jsp?redirectReason=DocIndexPDF&prodSeriesId=473038&targetPage=http%3A%2F%2Fbizsupport1.austin.hp.com%2Fbc%2Fdocs%2Fsupport%2FSupportManual%2Fc00366053%2Fc00366053.pdf

  The message that users see is a Media fast charge.

  On Page 198, there is a section on the message they see.  It also includes measures to address the message.

  

  It is likely that the tray is already loaded with media of the letter otherwise, they would get another error after pressing the button to check twice.  However, media guides are very likely out of position and causing the printer to think that the letter is not loaded.

  For step 2 to verify the media guides see page 97: "setting up trays of food.

  When you load paper into tray 2 and have the media guides correctly aligned, after the closing of the tray of the printer, you should see a prompt saying that plain letter was loaded in tray 2.  This prompt is to change the type, size is automatically detected by the tray.  You see a different size than the letter when the tray is closed, which means that the guides are not good position and should be adjusted.

  You can also check which think that the printer is loaded by accessing the paper handling menu as described on page 98.

  Once you have the printer thinking that plain letter is installed in tray 2, the jobs of users requesting letter tray 2 should not more the prompt.

  What happens if you check that the guides are in the right position, but you don't always get a letter in the status bar?  It is an indication that the size of detection does not work correctly.

  Check the guide position tray holder should solve the problem. It may have been moved from its position when the new document has been loaded.  If this does not resolve the problem, please after return.  Let me know the size of the media and type that the printer thinks is in tray 2, the driver that you are using as well as the driver for the work of the user settings.  This will allow me to try additional things at the office.

  (Edited to remove extra lines)