printer has a paper jam, but no paper is in it, even when checking from the inside.

so my B209a Photosmart has a paper jam but there is no book anywhere, even when take off the rear. I can't even print. so idk what to do. Help?

A real paper jam and a false paper jam are troubleshoot-carried out in the same way. Please check the steps in the document located here.

I hope this helps.

Tags: HP Printers

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