I have a complete picture of 12 months subscription given by Canon, but Adobe CC guard resetting my account for free from the trial subscription.  I've updated Photoshop CC 2014 month last to find he wasn't an update at all but a trial version of 2015, th

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• The trial version has expired, even if I have a code for a year

  I have a problem with the creative cloud... I am a student SCAD and I got a code of the University to use the programs for a year free... but I installed it and it went from the trial version... and now, I can't really use it... can someone help me?

  (1) right click on the Finder on dock icon and select the option "Go - To Folder."
  (2) you will get a text box, type in below mentioned command and then press 'return '.

  / etc

  (3) it will open the etc folder, look for file named "hosts" and the same screenshot of office.

  (4) double click on the Hosts file, it will open it with TextEdit.

  Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?

• I went through all the steps to download the trial version of Adobe Photoshop elements 13. It is said download completed, but nothing happened then prompting to launch the program. I checked the finder (MAC OS) and could not find. Don't have Adobe downloa

  I went through all the steps to download the trial version of Adobe Photoshop elements 13. It is said download completed, but nothing happened then prompting to launch the program. I checked the finder (MAC OS) and could not find. Don't have Adobe download wizard. How to open and run the program?

  Jediii please see Photoshop elements 13 full download. What to do next? where this topic was just discussed.

• Hi I have photoshop installed 2015 but some of my plugins do not work and I need a copy of Photoshop CC 2014 where can I find the download for it?

  Hi I have photoshop installed 2015 but some of my plugins do not work and I need a copy of Photoshop CC 2014 where can I find the download for it?

  You can download previous versions of Adobe Creative applications - please see this document for instructions:

  http://helpx.Adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. HTML

  * note: If you are using a trial membership, so you will not be able to download previous versions

  Perhaps it is also interest you:

  I need to reinstall my panels of plug-ins & extension left 3rd after I updated to Photoshop CC (2015)?

  Guinot

• If I downloaded the trial version of Premiere Pro, how long it lasts before that I have to pay to buy the software?

  Hello

  If I downloaded the trial version of Premiere Pro, how long it lasts before that I have to pay to buy the software?

  Normally tests FRO 30 days, although circumstances beyond his will can sometimes that shorten.

• I am a new user. The trial version ch & LR have been donloaded 2 fair days and he was attuned to the monthly plan. However, when open the LR, there all the same show PS with one day left and trial version with 29 days. Please please advise and would l

  I am a new user. The trial version ch & LR were uploaded 2 days ago and just joined the monthly plan. However, when open the LR, there all the same show PS with one day left and trial version with 29 days. Please please Advisor and would like to know if other apps like bridge etc. are included in the plan. Thank you very much.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Hi, I just paid for this 11euros per month thing, for Lr and Psalm I had the trial version installed before and now I paid, I can not connect to the bloody thing, it asks me to enter a serial number, which I do not have... everyone has

  Hi, I just paid for this 11euros per month thing, for Lr and Psalm I had the trial version installed before and now I paid, I can not connect to the bloody thing, it asks me to enter a serial number, which I did not... someone has a solution for me please...?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Hello, I am a student and I'm updating all my Adobe software and I have the trial version now! WHY?

  Hello, I am a student and I'm updating all my Adobe software and I have the trial version now! WHY?

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one

  I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one I bought the subscription) shows nothing. Now, during installation by using the ID of the first, all is going well, except using the software. He always says "your trial has expired! Using the ID of the second to make same duration does not work... I can't download the right version. Free trial only. Pleasehelp me. I'm desperate.

  Hi kimmok51975897,

  I will recommend you to contact our customer service team to get this fixed number. Follow this link Contact Customer Care, sign in using your Adobe ID (under which you subscription) & check on "still need help? Contact us' button.

  Kind regards
  Nicos

• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

  Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.

  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Guinot

• I downloaded the programs I needed one month when I bought my plan. Today I connect to my adobe account to download edge animate and he only gave me the trial version! How could it be? I have a plan for full access?

  I downloaded the programs I needed one month when I bought my plan. Today I connect to my adobe account to download edge animate and he only gave me the trial version! How could it be? I have a plan for full access?

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up Adobe says that it cannot find any subscription associated with my Adobe

  I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?

  Hello Hans,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• After you have installed the trial version of Photoshop Elements where can I find the icon to start?

  Where the icon for the items after the trial version to download?

  Jeff,

  I have re installed the trial version and it solved the problem.

  Thank you

  Melvin

• I download InDesign (I paid for it, so not the trial version), but I can only find the button/link "download trial". What should I do?

  I download InDesign (I paid for it, so not the trial version), but I can only find the button/link "download trial". What should I do?

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Once you have the CC Office application installed, you can install the Indesign from there.

  Kind regards

  Sheena

• Can not find the trial version of Premiere Pro on my computer windows 8 even if it says that it is downloaded successfully!

  I downloaded creative cloud on my tablet of windows 8 and try to use the trial versions of photoshop and first pro. I have used both before, wasn't sure how they would go about this particular Tablet then decided to give it a try first. I downloaded photoshop and can open the program again Premiere Pro says that is has downloaded but the real icon/link to the program is no - where on the computer. I have tried to re - download the trial and restart the computer, but still does not work. HELP I'm going to Europe for four months and wish to create a travel movie!

  Can I know if the computer is 64-bit or 32-bit?

  The default installation location is C: > Program Files > Adobe > Adobe Premiere pro CC 2014 .