Printer HP software and drivers do not install.
I've seen similar positions for other drivers, but solutions do not work and I could not build on the nets, then here's a new question.
I have a HP Photosmart PlusB209a-m and Windows 8
When I try to download the drivers of HP or printing for Windows 8 software, I get a few different errors. I tried to run the MS Fix It program and who would not be executed.
one mistake, it's that there is a system file missing in C:\windows\system3hpzprl40.exe - inf m Preload_Drivers\folder
It is said to repair using my disks in the system. I don't have disks in the system and have tried to create one, but got in trouble to do this.
So frustrated. Really need to print!
Hello
These should help you repair Windows if necessary, however, you need to contact HP for
questions regarding the installation of the printer drivers.
Are you running any background programs? Or you have loaded all unusual start
programs? Windows key + X - Manager of tasks or right-click on taskbar - TaskManager - start
Tab - something unusual there?
Especially what antivirus/antispyware/security program do you use? Windows 8
comes with Windows Defender, which is a complete antivirus based on MSE in Windows 8.
If using a 3rd party program uninstall it and run the removal of its creator tool to prevent
remains. In most cases Windows Defender automatically recharges.
List of tools to clean/uninstall anti-malware programs
http://answers.Microsoft.com/en-us/protect/Forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-C05D-4546-8788-0aa4c25a1f91
Uninstallers (removal tools) for common antivirus software
http://KB.eset.com/esetkb/index?page=content&ID=SOLN146
--------------
Try these to erase corruption and missing/damaged file system repair or replacement.
Windows key + X (or right click in the lower left corner) - (Admin) command prompt
C:\Windows\System32\ >
At the prompt, type in SFC/scannow above
(There is a space between C and /)
How to run the command "SFC/scannow" at startup or in Windows 8
http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-Windows-8-a.html
-----
Then run CheckDisk (chkfdsk/f/r)
File (formerly Windows Explorer)
Right click on drive C: - Properties - tab tools - error checking - Check
Windows 8 - improve performance by optimizing your hard drive - see "to repair a drive:
http://Windows.Microsoft.com/en-us/Windows-8/improve-performance-optimizing-hard-drive
How to check a drive for errors with "chkdsk" in Windows 8
http://www.eightforums.com/tutorials/6221-chkdsk-check-drive-errors-Windows-8-a.html
------------
If there had not corrected mistakes in the SFC use DISM: (best to have redundant data backups)
Run this command which will download the necessary files.
Windows key + X - command prompt (ADMIN):
Type at the prompt or copy and paste this:
DISM / Online/Cleanup-Image /RestoreHealth
How to use DISM to Corruption Fix component Store in Windows 8/8.1 and Windows Server 2012
http://www.eightforums.com/tutorials/26512-DISM-fixing-component-store-corruption-Windows-8-a.html
Deployment Image Servicing and Management command-line Options
http://TechNet.Microsoft.com/en-us/library/hh825079.aspx
------------
If the above didn't help:
Try to do a "Refresh your PC without affecting your files" (or modification of your personal data
parameters - programs will have to be re-installed) or possibly reset which is like a pure
installation (remove all).
Windows 8 includes special discount methods (keep files and settings) or a reset
(new installation remove all).
How to restore, refresh or reset your PC
http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC
How to create a system image to refresh your PC in Windows 8
http://support.Microsoft.com/kb/2748351
How to update Windows 8
http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html
How to reset Windows 8
http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html
If you need a repair disc:
Create a system repair disc
http://Windows.Microsoft.com/en-us/Windows7/create-a-system-repair-disc
How to create a "system repair disc" (CD/DVD) in Windows 8
http://www.eightforums.com/tutorials/2855-system-repair-disc-create-Windows-8-a.html
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
Tags: Windows
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