printer properties tab does not

I have a Photosmart c309a, Windows 7 64 bit and a network connection Wireless through my AT & T router home.   When you try to print by using the online educational software "Blackboard" program of somethig, by clicking on the Properties tab does not give me the properties page.  It does not work when I use Microsoft Word 2010.  Any suggestions would be greatlynappreciated.

Thank you.

Joe

Solved the problem.  Blackboard is not compatible with IE 9.  I used Chrome and IE9 in compatibility mode, and everything was good to go.

Joe

Tags: HP Printers

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