Printer says error message is disconnectd, but still - it prints most of the time
HP PSC 2175 + XP SP3 + MS Office 2003, USB connection. Windows and Office have all installed updates. Printer in the lower right tray ICON has a yellow triangle that says HP PSC2175 disconnected but the printer will print the "Notepad". When I print from MS Word, I get a "this document failed to print" message but it still prints. Sometimes the printer won't do anything unless I disabled the print queue. I always get the message print not there even though it will be printed. I tried to uninstall and reinstall the printer software, but get the same behavior. I've replaced the USB cable with no effect. I'm suspicious that the problem is with Office 2003, but I don't really know. This behavior is fairly recent. The printer worked fine for years without problem. There is no hardware changes or software, I am aware of this correlation with the occurrence of this behavior. Another detail - probably a herring - the motherboard has 5 USB ports and lists each in equipment such as hard disk manager. It seems that this is due to the card motherboard BIOS - Windows XP no. Any help would be appreciated.
Thank you!
John
Interesting question here, Zekepotato. There could be a conflict between the drivers and software (MS Word), or it could just be something that does not work with the drivers. To begin we will do a complete uninstall and reinstall the PostScript to the printer to download driver from the HP website. Here are my instructions:
Tags: HP Printers
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