printer shows offline, how do I change line, I tried evrything

I can't send Email on printer - print printer is Hp Office jet all-in-one-J5780

Hello Irene,.

1. is the question confined to print emails?

2 did you a recent software or hardware changes to the system?

This problem may occur because of recent changes on the computer that might have changed the settings of the printer.

We can refer to the article and check if it helps.

The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer

Important: The above article contains steps that may alter the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

For more information, you can view the article:

Back up the registry

We can also refer to article and check if it helps.

Solve printer problems

Hope the helps of information.

Tags: Windows

Similar Questions

  • 2545 HP Deskjet printer: my printer shows offline

    Hello

    I have connected my printer Hp Deskjet 2545 wireless all-in-one with wireless using the SSID and the state my router shows connected, but in devices and the installation of the printer, it shows 'offline' how to change to "online"?

    Help, please...

    Thank you

    Hi @3427 and welcome to the Forums of HP!

    I see that you are having connectivity problems.  I would like to help!

    I recommend you to perform a power reset.   Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    I also suggest this document on Center of troubleshooting wireless printing.

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • My HP printer is offline, how to bring back online and functional?

    Original title: the printer is offline how do I get it online

    HP wireless worked fine so far

    Hello

    1. don't you make changes to the computer until the problem occurred?

    2. What is the number of the printer model?

    Method 1: I suggest you to follow the steps below and check if it helps:

    a. open the start menu, click Control Panel, and click on the "printers and faxes". This will open a window with a list of the printers currently installed on your computer.
    b. double-click the icon of the printer that you want to change online. It will open a pop-up window describing all current print jobs.
    c. go to "Printer" in the menu bar of the pop-up window and uncheck "Use printer offline." This action will change the printer from offline to online mode.

    Method 2: Try to run the fix it from the link below.

    http://support.Microsoft.com/kb/2027593

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
    How to back up and restore the registry in Windows

    For your reference: http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=c02221706&lang=en&cc=us&TaskID=101&ContentType=SupportFAQ&prodSeriesId=3984415&prodTypeId=18972

    Hope this information is useful.

  • my continuous wireless printer going offline - how can I 'stabilize' the connection '.

    my continuous wireless printer going offline - how can I 'stabilize' the connection?

    Hello gerrie,.

    What I would do is put off the printer and the router so

    -essentially them turning off for about 10-15 seconds

    -and then feed the router back on waiting for all the lights turn on completely

    - and after that is back in the market I would re - turn on the printer and re-establish the connection between the printer and wireless network

  • my hp envy 4500 status is offline how do I change online

    my hp envy 4500 status is offline how do I change online

    Thanks, I got it going.H.P. DOCTOR found my CODE. I never put a BEATS me how they got into the thing DAMMMMM thr first place. (lol) MARCY

  • hp4100 printer shows offline

    HP4100 printer shows offline. BUT it prints a page of test well and when printing if you press the pause button and then press on resume it prints very well. So obviously this isn't 'offline' but I have to do this each time I print?

    Thank you

    If you haven't already done so, try to reset the printing system.

    Reset the printing system - OS X El Capitan

  • PC will not id printer shows offline

    PC emits a printer shows offline have replaced the printer cable

    Please read this post then provide some details.  What printer model? What operating system?  There the error messages on the computer screen or the printer?

    Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

  • my printer is showing offline, how do l get back on line

    l have had problems printing, printing is showing theform but not my entry in the form.

    Hi, Magtogo,

    What brand / model of the printer?

    Check your cables and make sure that you have a comfortable connection

    Unplug the printer and wait 5 minutes

    Reconnect the printer to the

    Sometimes the reset will bring it online

    Is the default printer

    Open folder printer

    Right-click on the printer icon and select set as default

    Network offline printer

    http://printer-offline.com/what-to-do-when-a-network-printer-goes-offline/

  • Printer shows offline since switching to FireFox

    Original title: the printer is "offline".

    After the passage of Internet Explorer, Firefox, my printer is "offline". How to reconnect?

    Hi RobertMcCormick,

    ·         Did you do changes on the computer before the show?

    ·         What is the exact error message?

    ·         What is the brand and model of the printer?

    ·         What version of the operating system is installed on the computer?

    ·         Are you able to print from other applications?

    Follow these methods.

    Method 1:  Follow the steps in the article.

    Printer in Windows problems

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    Method 2: Follow the steps in the article.

    http://KB.mozillazine.org/Problems_printing_web_pages

    For reference:

    Why can I not print?

    http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  • HP Envy 5532: Printer shows offline

    I have a HP Envy 5532, and was connected by wirelessand successly worked fine but suddenly went "offline". The printer showed a wireless connection. I rebooted the PC and router without result. I since then connected the printer directly to the computer via the USB port and I can see it in Device Manager, but he remains firmly 'offline '. Help!

    Hey @AWA1947,

    Thanks for getting back to me on this subject. I am pleased to hear that the USB connectivity issue has been resolved. With regard to the problem of wireless connectivity can I please have you follow the steps below to check if the computer and the printer are 'talk' on the network. Once that determine us if there is wireless I will guide you through the steps to resolve the error "offline."

    Step 1: Remove the network copy:

    Because the offline version of the network printer is not printing at all, I'll have you remove this copy.

    1. Open your menu Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
    2. On the start screen, type devices and printers
    3. Click on devices and printers to the start
    4. In the printers and devices window, locate your copy HP Envy 5532 e-all-in-one printer (network) . Right-click on the network your printer copy and select "delete" or "remove an instrument."
    5. The only 5532 envy you want to display in this folder is the USB version.
    6. Once the network copy has been deleted please close the devices folder and printers

    Step 2: Check of connectivity:

    Then, I will be having you check if your computer and printer communicate on the wireless network.

    1. On the front panel of your HP Envy, tap the Setup (key) button at the top right
    2. Under the Setup menu, touch Wireless option
    3. Touch Wireless details
    4. Take note of The IP address and the network name SSID
    5. On your computer Windows 8.1 Please check the wireless network that you are connected to ensure that your computer and the printer are connected to the same network. Avoid to connect to networks of comments. Also make sure that your printer and computer are connected to a network of 2 ghz. If you have a double router band it can broadcast connection times 2 GHz and 5 GHz. Printers are not based on connections to 5 ghz. If you don't know how to check this, you may need to speak with your router manufacturer.
    6. When it was confirmed that your printer and computer are on the same network, please open the internet browser on your computer
    7. In the address bar of please enter the printers IP address. Don't include not the www.
    8. Search this site. A Web site for your printer should now open. This is what we call the integrated webserver (EWS browser) printers
    • Opens a Web site for your printer: This confirms that your printer and your computer communicate successfully on the network. It is possible that the old copy of the printer on your computer network has a different IP address. If the IP address has changed on the printer, computers are designed to recognize this change and continue to work with your printer. However, in some cases computers will not 'see' the network printers more. In this case your printer will remain "offline" until the IP address under the software has been updated. Please proceed to step 4 below.
    • If a Web site for your printer does not open: This indicates that your printer and computer are not communicating. This may be due to your router blocks the communication, or invalid wireless configuration. Please proceed to step 3 below to resolve this issue.

    Step 3: Powercycle network:

    1. Start by unplugging the power cable to your router
    2. Once your router is unplugged, turn your printer off
    3. Then, shut down your computer
    4. After 30 seconds to 1 minute, reconnect your router
    5. Then, turn on your printer
    6. Turn on the computer

    After a few moments, please check your computer to make sure that your internet connection is running again. Try browsing a few sites. Once the internet is to answer it please access the menu of configuration (key) on your printer again. In the Wireless menu please see wireless details and take note of the IP address. Once you have the IP address please try to access the site of the printers on your computer using the IP address.

    • If a Web site for your printer now opens correctly: That your printer and your computer communicate wirelessly once more. There is likely an update ran on your network that temporarily blocked the printer. Please proceed to step 4 below.
    • If a Web site for your printer still fails to open: Please see the Setup menu (key) on the front panel of your printer. Depending on the configuration of the menu go to Wireless menu. Select restore default network settings in the wireless Menu. Once the default network settings have been restored, please go to the Wireless Setup Wizard and follow these steps to reconfigure your printer. Once you have an IP address on your printer try to access the site of printers again. Should open a Web site now for your printer please proceed to step 4 below. If a Web site still fails to open, please do not continue troubleshooting at the moment.

    Step 4: Reconfigure the network connection:

    1. On the desktop of your computer, please click on the HP Envy printer Assistant icon. It should look like this:

    2. once the software HP opens click utilities top

    3. click on the software and the configuration of the printer

    4. Select 'connect a new device '

    5 follow the prompts on the screen to install your printer on a network

    Once your network printer is installed successfully, please try wireless printing to check if the problem is now resolved.

    Please reply to this message with the result of your troubleshooting. Good luck!

  • Locally connected printer show offline on Windows 7 network after working initially

    OK, have you checked similar discussions which has no successful response.

    I have a PC with Epson printer connect directly via USB. Printer driver installed correctly.  Works very well.

    Windows 7 Ultimate (32 bit) no warranty other than windows firewall and microsoft security essential.

    Laptop connected wireless to PC.  On the same network and homegroup, file and media sharing, all works well.

    Laptop running Windows 7 Ultimate (32 bit) even PC security.

    When I add a network printer, find the printer on the PC and properly installs driver etc.  Printer appears in the devices and allows to print the first two times.

    However, the next day the network printer is 'offline' in the spooler to print on the laptop.  The documents simply stack up.

    The PC doesn't go to sleep and is left on all the time except for the screen is turned off.  Printer works fine on PC, indeed with the docs stuck on the laptop I can always print directly from the PC - even if it does not appear the printer to be online on the laptop.

    Having checked that the spooler printer on the laptop is running and set to automatic.

    Epson impossible / wants to help - have found a similar thread with no response - everyone all guess what to try?

    Thank you very much

    I had a similar problem and for me, the problem is with the EPSON driver.

    My printer is connected wireless to my network, I got the IP address and could he ping but WIN 7 it showed off line.

    Then, I went and took a look at the printer driver (chosen to start, devices and printer, the epson printer then under management of the printer, printer to customize, ports then configure port)

    And I noticed that for the Standard TCP/IP Port it was pointing to a different IP address than the one that my printer was currently. I edited it to match what the printer was and he came online.

    When you turn off the printer, its IP address back in your pool of routers to be reallocated.

    The windows driver Epson still has the old IP. You turn on your printer and your router can give it an IP address that is different from last time. Now, it doesn't match with what the stored before Epson driver and you says it's offline.

    For me, rather than change the IP address in the driver whenever it happened that I assigned an IP (fixed host) in my router based on my printers MAC address. In this way he always give my printer every time the same address and is no longer false messages offline appears under Windows.

    It is a driver problem Epson, not a windows problem.

  • 6525 printers HP Photosmart says that the status is Offline how do I change online

    Today when I tried to print using my printer HP Photosmart 6525, it wouldn't print. The status shows offline and I can't do it online. I use it in a wireless configuration and have not had a problem before until it started today. How can I get my HP Photosmart 6525 online?

    I 6525 connected to my Windows 7 computer HP Photosmart printer and want to share with a laptop running Vista. I have it get up and running, but I had to remove my printer and reinstall before he goes back to ready. So thank you for you reply I'll save it just in case it happens again.

  • State of the printer is paused, how do I change so I can print?

    The printer status says paused. How can I change this so I can print a document

    Hi John,.

    1. don't you make changes to the computer before the show?

    2. What is the brand and model of the printer number?

    3. What is the exact message that you get when you try to print?

    4. where do you put message paused, you get this on the printer or on the computer?

    Follow the steps in the link given below and check if that helps.

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows?T1=Tab03

    Hope it will be useful.

  • HP Potosmart 6520 series printer shows offline.

    Original title: HP Potosmart 6520 series

    I had to replace my router for another a few days ago now, I have problems with my printer, when I

    for devices and printer location and do a right click on the printer's offline status watch, but when I go into the menu of the printer

    There is no check box on the printer in offline mode, how do I get my printer to go back online?

    Hi Yolanda,

    Please refer to the following HP article suggestions and check if the problem persists.


    "Printer is off-line" Message appears on the computer and the printer does not print

    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&cc=us&DLC=en&LC=en

    Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

  • Laptop HP Pavillion: my printer is offline, how do it back online?

    My printer is still offline, how to do it back online?

    Printer offline means that the camera cannot communicate with the printer. There are a few steps to try

    Check the status of the printer

    • Make sure that the printer is selected by default
    • Check if "pause printing" or "use printer offline of the sections were selected

    If you use Windows 10, it is useful to check the last update from Microsoft. On 12 April, they released an update to improve the detectability of printers when they get out of sleep mode. This update helps prevent your printer goes into offline mode, especially for wireless connections

    https://support.Microsoft.com/en-us/KB/3147458

    Try resetting the printer & checking the status of the connection (details in step 3 of the link below)

    http://support.HP.com/us-en/document/c04249080

    The HP print and Scan Doctor is a useful tool for diagnosing and solving printing problems

    There are other things in the link below (as in making sure that the port is selected and create a manual IP address connection address)

    http://support.HP.com/us-en/document/c04249080

Maybe you are looking for