HP Potosmart 6520 series printer shows offline.

Similar Questions

• hp4100 printer shows offline

  HP4100 printer shows offline. BUT it prints a page of test well and when printing if you press the pause button and then press on resume it prints very well. So obviously this isn't 'offline' but I have to do this each time I print?

  Thank you

  If you haven't already done so, try to reset the printing system.

  Reset the printing system - OS X El Capitan

• PC will not id printer shows offline

  PC emits a printer shows offline have replaced the printer cable

  Please read this post then provide some details.  What printer model? What operating system?  There the error messages on the computer screen or the printer?

  Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

• 2545 HP Deskjet printer: my printer shows offline

  Hello

  I have connected my printer Hp Deskjet 2545 wireless all-in-one with wireless using the SSID and the state my router shows connected, but in devices and the installation of the printer, it shows 'offline' how to change to "online"?

  Help, please...

  Thank you

  Hi @3427 and welcome to the Forums of HP!

  I see that you are having connectivity problems.  I would like to help!

  I recommend you to perform a power reset.   Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I also suggest this document on Center of troubleshooting wireless printing.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Printer shows offline since switching to FireFox

  Original title: the printer is "offline".

  After the passage of Internet Explorer, Firefox, my printer is "offline". How to reconnect?

  Hi RobertMcCormick,

  ·         Did you do changes on the computer before the show?

  ·         What is the exact error message?

  ·         What is the brand and model of the printer?

  ·         What version of the operating system is installed on the computer?

  ·         Are you able to print from other applications?

  Follow these methods.

  Method 1:  Follow the steps in the article.

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Method 2: Follow the steps in the article.

  http://KB.mozillazine.org/Problems_printing_web_pages

  For reference:

  Why can I not print?

  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

• C4780: printer showing offline

  Hi, my printer worked fine wirelessy, then stopped and on my Macbook shows the printer as 'printer offline' & BT router Hub are connected wireless and the BT Hub and my laptop are connected wirelessly.  I downloaded the latest driver for my laptop on the HP site which has successfully installed, but the printer still shows offline.  I tried initially to use the installation disc HP original, who got almost 90% through the installation and then says "error" and disconnected.

  Your help would be appreciated.

  Kind regards

  Danny

  Hi @sheamansenior.

  Welcome to the Forums of HP's Support. I understand that you are unable to connect to your printer via the wireless network.

  If the printer is to maintain the connection to the network, try to go in the paper. Printers HP - printer keeps Wi-Fi connection. He has a pretty good network troubleshooting steps.

  If you have any questions, or if this does not resolve the problem, let me know.
  If it solves your problem, please click acceptable Solution. This will allow other people with the same problem the solution easily. If you want to say thank you, feel free to click on the laurels.

• network printer shows offline

  In windows vista my cable network printer shows now in offline mode. Everything is fine, I can always go on the internet etc. ??

  Right-click on the printer (network), select Properties , go to Ports tab, click Configure the Port , then uncheck SNMP status option.

  I got this solution and same problem solved for me, hope this helps for you.

  TKS,

  TZ

• HP Envy 5532: Printer shows offline

  I have a HP Envy 5532, and was connected by wirelessand successly worked fine but suddenly went "offline". The printer showed a wireless connection. I rebooted the PC and router without result. I since then connected the printer directly to the computer via the USB port and I can see it in Device Manager, but he remains firmly 'offline '. Help!

  Hey @AWA1947,

  Thanks for getting back to me on this subject. I am pleased to hear that the USB connectivity issue has been resolved. With regard to the problem of wireless connectivity can I please have you follow the steps below to check if the computer and the printer are 'talk' on the network. Once that determine us if there is wireless I will guide you through the steps to resolve the error "offline."

  Step 1: Remove the network copy:

  Because the offline version of the network printer is not printing at all, I'll have you remove this copy.

  1. Open your menu Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. On the start screen, type devices and printers
  3. Click on devices and printers to the start
  4. In the printers and devices window, locate your copy HP Envy 5532 e-all-in-one printer (network) . Right-click on the network your printer copy and select "delete" or "remove an instrument."
  5. The only 5532 envy you want to display in this folder is the USB version.
  6. Once the network copy has been deleted please close the devices folder and printers

  Step 2: Check of connectivity:

  Then, I will be having you check if your computer and printer communicate on the wireless network.

  1. On the front panel of your HP Envy, tap the Setup (key) button at the top right
  2. Under the Setup menu, touch Wireless option
  3. Touch Wireless details
  4. Take note of The IP address and the network name SSID
  5. On your computer Windows 8.1 Please check the wireless network that you are connected to ensure that your computer and the printer are connected to the same network. Avoid to connect to networks of comments. Also make sure that your printer and computer are connected to a network of 2 ghz. If you have a double router band it can broadcast connection times 2 GHz and 5 GHz. Printers are not based on connections to 5 ghz. If you don't know how to check this, you may need to speak with your router manufacturer.
  6. When it was confirmed that your printer and computer are on the same network, please open the internet browser on your computer
  7. In the address bar of please enter the printers IP address. Don't include not the www.
  8. Search this site. A Web site for your printer should now open. This is what we call the integrated webserver (EWS browser) printers
  • Opens a Web site for your printer: This confirms that your printer and your computer communicate successfully on the network. It is possible that the old copy of the printer on your computer network has a different IP address. If the IP address has changed on the printer, computers are designed to recognize this change and continue to work with your printer. However, in some cases computers will not 'see' the network printers more. In this case your printer will remain "offline" until the IP address under the software has been updated. Please proceed to step 4 below.
  • If a Web site for your printer does not open: This indicates that your printer and computer are not communicating. This may be due to your router blocks the communication, or invalid wireless configuration. Please proceed to step 3 below to resolve this issue.

  Step 3: Powercycle network:

  1. Start by unplugging the power cable to your router
  2. Once your router is unplugged, turn your printer off
  3. Then, shut down your computer
  4. After 30 seconds to 1 minute, reconnect your router
  5. Then, turn on your printer
  6. Turn on the computer

  After a few moments, please check your computer to make sure that your internet connection is running again. Try browsing a few sites. Once the internet is to answer it please access the menu of configuration (key) on your printer again. In the Wireless menu please see wireless details and take note of the IP address. Once you have the IP address please try to access the site of the printers on your computer using the IP address.

  • If a Web site for your printer now opens correctly: That your printer and your computer communicate wirelessly once more. There is likely an update ran on your network that temporarily blocked the printer. Please proceed to step 4 below.
  • If a Web site for your printer still fails to open: Please see the Setup menu (key) on the front panel of your printer. Depending on the configuration of the menu go to Wireless menu. Select restore default network settings in the wireless Menu. Once the default network settings have been restored, please go to the Wireless Setup Wizard and follow these steps to reconfigure your printer. Once you have an IP address on your printer try to access the site of printers again. Should open a Web site now for your printer please proceed to step 4 below. If a Web site still fails to open, please do not continue troubleshooting at the moment.

  Step 4: Reconfigure the network connection:

  1. On the desktop of your computer, please click on the HP Envy printer Assistant icon. It should look like this:

  

  2. once the software HP opens click utilities top

  3. click on the software and the configuration of the printer

  4. Select 'connect a new device '

  5 follow the prompts on the screen to install your printer on a network

  Once your network printer is installed successfully, please try wireless printing to check if the problem is now resolved.

  Please reply to this message with the result of your troubleshooting. Good luck!

• Locally connected printer show offline on Windows 7 network after working initially

  OK, have you checked similar discussions which has no successful response.

  I have a PC with Epson printer connect directly via USB. Printer driver installed correctly.  Works very well.

  Windows 7 Ultimate (32 bit) no warranty other than windows firewall and microsoft security essential.

  Laptop connected wireless to PC.  On the same network and homegroup, file and media sharing, all works well.

  Laptop running Windows 7 Ultimate (32 bit) even PC security.

  When I add a network printer, find the printer on the PC and properly installs driver etc.  Printer appears in the devices and allows to print the first two times.

  However, the next day the network printer is 'offline' in the spooler to print on the laptop.  The documents simply stack up.

  The PC doesn't go to sleep and is left on all the time except for the screen is turned off.  Printer works fine on PC, indeed with the docs stuck on the laptop I can always print directly from the PC - even if it does not appear the printer to be online on the laptop.

  Having checked that the spooler printer on the laptop is running and set to automatic.

  Epson impossible / wants to help - have found a similar thread with no response - everyone all guess what to try?

  Thank you very much

  I had a similar problem and for me, the problem is with the EPSON driver.

  My printer is connected wireless to my network, I got the IP address and could he ping but WIN 7 it showed off line.

  Then, I went and took a look at the printer driver (chosen to start, devices and printer, the epson printer then under management of the printer, printer to customize, ports then configure port)

  And I noticed that for the Standard TCP/IP Port it was pointing to a different IP address than the one that my printer was currently. I edited it to match what the printer was and he came online.

  When you turn off the printer, its IP address back in your pool of routers to be reallocated.

  The windows driver Epson still has the old IP. You turn on your printer and your router can give it an IP address that is different from last time. Now, it doesn't match with what the stored before Epson driver and you says it's offline.

  For me, rather than change the IP address in the driver whenever it happened that I assigned an IP (fixed host) in my router based on my printers MAC address. In this way he always give my printer every time the same address and is no longer false messages offline appears under Windows.

  It is a driver problem Epson, not a windows problem.

• Printer shows offline?

  I have an Officejet Pro L7680 printer, and I have two new laptops Windows 7 who share the same problem through the wireless home network.  The printer status offline, but when I restart the laptop, it prints documents that are waiting in the print queue after the reboot. My office is able to connect without any problems via the network cable.  Any thoughts?

  Good news and thank you to all who responded.  As I was clicking on, I noticed a button, configure the Ports at the bottom right in the window properties OfficeJet.  In the next window, I clicked OFF the activator of State SNMP and print my document in the print queue.  Now, I go to my computer laptop girls and fix it.

  Thanks again. Jim

• hp photosmart printer shows 'offline', but 'use printer offline' is unchecked. wired network

  I have tried turning printer off, power, switch on without having the network cable is connected and in reconnecting it after its start-up.  What I have to uninstall and reinstall the HP Photosmart C6100 series printer, or is there a simpler solution?

  I guess that's Windows?  If Yes, go to control panel > printers.  Remove the printer in question.

  Next:

  1. make sure the printer is on and connected to your network. Verify that you can access the printer's internal web page by accessing its IP address before continuing.
  2. click on > start > Control Panel > printers.
  3. click on add a printer
  4. Select local printer
  5. Select create a new port and select Standard TCP/IP Port, and click Next.
  6. under device type, select TCP/IP Device. Under the name of host or IP address, enter the IP address of the printer. Click Next.
  7. Select Hewlett-Packard in the list of manufacturers and select and select your printer model. Click Next.
  If your printer model is not in the list, then select disk provided, browse the CD that came with your HP printer and select the first file begins with hp and ending with INF. click Open, then OK. Select your printer model. Click Next.
  8. If prompted, use the driver that is currently installed.
  9. He will ask the name of the printer - enter a new name or use the one existing. This will be the name of the printer that you select from other applications.
  10. we may ask you to share the printer. Choose No.
  11. the printing area of Test Page is displayed. Go ahead and print it out.
  12. click on finish.

• HP Deskjet F380 printer shows "offline" and does not print.

  original title: have a HP Deskjet F380 printer stating 'offline' replaced new ink cartridge checked cable always in offline mode. Verified that the printer is not on the pause mode.

  Printer was working perfectly until I put in the new ink. Do check the cable (works well on a different printer). How can I get the printer to work again I'm using XP home. Checking the status of the printer and there is no tick etc. against the break point in the fax and Printers window.

  Hello

  Follow the steps in the link below and check if that helps.

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=1128296#N71

• 4750 printer shows offline

  The printer responded to a test, but when I try to print something, I find that the printer is 'offline' when I try to print wireless.  Wireless method worked.   I saw something on a printer go to sleep, but if it's my problem, how he wakes up?  Thanks for any help.

  Reboot the router by pulling on its feeder momentarily.  Let it restart.  Try again.

  If that does not work, download and run this utility: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en&os=4063&product=4083977&sw_lang=

  What did he say?

• printer shows offline, how do I change line, I tried evrything

  I can't send Email on printer - print printer is Hp Office jet all-in-one-J5780

  Hello Irene,.

  1. is the question confined to print emails?

  2 did you a recent software or hardware changes to the system?

  This problem may occur because of recent changes on the computer that might have changed the settings of the printer.

  We can refer to the article and check if it helps.

  The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer

  Important: The above article contains steps that may alter the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

  For more information, you can view the article:

  Back up the registry

  We can also refer to article and check if it helps.

  Solve printer problems

  Hope the helps of information.

• Printer shows offline and not printing

  printer not printing and offline

  Make sure that the printer is not configured to be in power save mode.

  I suggest you to uninstall and reinstall the latest compatible drivers for Windows 7.

  You can also run the troubleshooting of the printer.

  Open the printer Troubleshooter

  Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

  For more information, visit the below mentioned link:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Printer problems:

  http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx

  Run the printer difficulty of:

  http://support.Microsoft.com/GP/printing_problems?EntryPoint=WHHT

  You can see the below mentioned links.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer

  http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer