Printercontrol App impossible to find HP 6500 e709n printer on iPhone and iPad

I have a HP 6500 e709n connected to a wireless router.  I installed the HP eprint app on my iPhone and iPad, and both work as expected.  I then installed the Printercontrol app on the iPad and the iPhone, but can't find the printer.  I get a continuous, the message of the printer search.

I tried to unplug the router, but that didn t help.  I have the latest drivers installed on the printer and the router working properly. Also tried to uninstall and reinstall applications repeatedly, no help.

Any suggestions on why the iPad and the iPhone can, t locate the printer?

Hello

Just to let you know, the information on the website of HP was false because I figured well indeed.

As you can find on the document, it was corrected and now it list the correct information for the E709:

http://support.HP.com/us-en/document/c02814760

Kind regards

Shlomi

Tags: HP Printers

Similar Questions

Maybe you are looking for