Printing from IPad or Iphone always goes to Tray 1, but tiroir2 is the default tray.

Product name: OfficeJet 8500 has more

Op systems: Win 7 & Apple Ipad and Iphone and MAC

Error messages: no

Changes: has never been worked, no change

I have two bins in my printer.  Tray 1 is used for envelopes and tray 2 is the standard letter paper.  Tray 2, is that the default bin for normal printing and works perfectly in my Windows 7 Desktop.Tray 1 is the only one who can handle the envelopes so there is no other choice on what bin to use.

However, when I try to print from my IPad, IPone, or my wife's MAC, printing always goes to Tray 1 which contains only envelopes.

It seems not all options in the IPad or Iphone to select a bin, but I would have thought it would go to the default tray which is installed in the printer.

For this reason, it makes the officejet 8500 more useless a eprint.  I like having the upper tray for envelopes, but I don't know that I would have bought the option two tray if I had know this before time difficulty.

Forward to your response

Ray

Hi Ray,

  • Mac, you can change the settings of the tray as follows:

1. check that the second tray has been installed correctly. To check this open system preferences and go to Print & Fax. Open the print to your printer queue. Click Printer Setup and in the tab menu choose driver. Make sure the box next to the entry optional feeder is checked.

2. starting at the application used to print, click the file menu and select print.
The print window is displayed.
NOTE: The print window might be minimized: click the blue triangle next to product model (Mac OS X v10.5 or v10.6) or the button view details (Mac OS X Lion v10.7) to see all of the available parameters.

3. to select the input tray, click on the area of selection below, listed as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.

4. Select the Type/quality paper in the menu dropdown.

5. adjust the Source option as the desired input tray.

You can save the settings for later use by clicking preset > save current settings as preset.

  • For iOS, Airprint does not support any selection of tray, but only the 1st plateau.

However you can use HP ePrint home & Biz however, taking charge of selection of the status bar:

http://support.HP.com/us-en/document/c02775166

Kind regards

Shlomi

Tags: HP Printers

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