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• I paid for a full year of Muse, but did not get a serial number in one of the emails from Adobe that followed. Anyone know how I can get this resolved?

  I have paid for a full year of Muse 2014.1.1 but did not get a serial number in one of the emails from Adobe that followed. Anyone know how I can get this resolved?

  Hey Kevin,

  Membership requires no serial number for activation.

  Please login with your email on the following link:

  https://creative.Adobe.com/products/download/Muse

  And start using Adobe Muse.

  Kind regards

  Akshay

• I installed CS5, but did not get an icon on my desktop

  I have instaled Photoshp CS5 but didn't get and idcon on my desk.  How to accomplish this?

  Windows: click with the right button on the exe > click on "send to >"desktop (as a shortcut).

  Mac: right-click on the exe > click 'create an alias' > drag the alias on your desktop.

• Reset windows 8 and but did not get the correct product key.

  Hi all.

  I bought a used HP Pavilion desktop computer and decided that it would be better to reset factory settings before you start using it. Unfortunately, I made and then found I don't have the product key of Windows 8 for it, and no more than the seller. The reset process is to half-way through, but I'm not sure how to do this when I get to the part where it asks for the key. Nightmare!

  Suggestions would be greatly appreciated.

  See you soon

  Andy

  You should not be asked for a product key because you used the factory reset to reinstall Windows 8.

  1. press the Windows key + X , and then clickrun, and then type: slui.exe 4

  
  

  2. then press the ENTER"" key.

  3. Select your "country" in the list.

  4. choose the option "activate phone".

  5. stay on the phone (do not select/press all options) and wait for a person to help you with the activation.

  6. explain your problem clearly to the support person.

• I have my product code but did not get a disk of vista Home premium

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Vista Media recovery obtaining and/or using the Vista recovery on your computer Partition to factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  See you soon.

  Mick Murphy - Microsoft partner

• I followed the steps for E-learning but did not have an access code

  I have signed up for the microsoft free e-learning, created windows live mail, but did not get the access code I need. How to do it?

  Hi momma05,

  You may need to contact the support of Microsoft E-Learning for help on this one.

  Microsoft Learning Support Microsoft Certification l help l cat l Live Local RSCs

• I have an iMac Pro and a black box is on my desk - it gives information on what's on my computer - I want to get rid if it but did not now how

  I have an iMac Pro and a black box is on my desk - it gives information on what's on my computer - I want to get rid if it but did not now how

  Turn off VoiceOver in the universal access pane or the accessibility of the system preferences.

  (142944)

• bought a 2nd hand and former owner deleted the ipad opportunity ipad and reset to factory settings, but did not relize that that, he left his apple ID. He has no way of contacting first owner as he has moved to Mexico, what can that do?

  bought a 2nd hand and former owner deleted the ipad opportunity ipad and reset to factory settings, but did not relize that that, he left his apple ID. He has no way of contacting first owner as he has moved to Mexico, what can that do?

  If you are not able to contact the previous owner, there is nothing that either Apple or users here can do to help you.

• I tried to create a partition on drive D, but did not have the letter D.

  * Original title: Windows 7 and D drive

  I tried to create a partition on drive D, (don't use it on my computer) through disk management, complete the Wizard but did not have the letter D. I'm curious to know why this is happening.

  It could belong to a shadow drive or Player cards on the machine. Simply use the next available letter...

  I thought that this might be the case, but I wasn't sure. I have software from our parent company in Asia and must be run on drive D, great pain. they want it distributed in North America, but our clients would not want this restriction. I try to explain the powers that they need to return to square one on this.

  I appreciate your comments.

  You can see the disk manager in Control Panel.  If there is a hidden D: drive, it will display here.  My guess is the drive letter is not assigned or assigned to the next letter somewhere down the line. If there is no D: drive you can assign the D: drive in there.   You can change the drive letters in there also.  give it a try.

• I had the literoom last Sunday. but did not the program. When I start this program. "Please disconnect in the menu help reconnect you, and then click license of this software.

  I had the literoom last Sunday. but did not the program. When I start this program. "Please disconnect in the menu help reconnect you, and then click this software license" How can I do?

  Hello

  I see that you bought the subscription of photography and it seems it is stuck in the sign in a loop.

  Please try out the following links

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Solve the common activation Adobe Creative Cloud (login) and questions (disconnect) disabling or error messages

  Troubleshooting of Activation creative cloud (solved 99% of the questions)

• I went in lightroom today and it can't find my photos. I bought an external hard drive and copied some elements but did not cut their.  I did a back up on my external hard drive but didn't budge them. I did the simple troubleshooting and I

  I went in lightroom and can't find my photos. I lost the link before and did the right click to find and they have been found, but it's different.

  I bought an external hard drive and copied some elements but did not cut their.  I did a back up on my external hard drive, but even once did not move them. I did the simple troubleshooting and it doesn't work.  I'm trying to find the original by right clicking the? on the folder LR and once I find the file it tells me that Lightroom has this file already in the catalog - and I want to merge. I tried one and it disappeared or moved. Help!

  Use the file Explorer to see if the images are still in their original location. I suspect that move instead of copy them. This can happen if you drag you the.

  I found that it is best to use either right click on a file or folder name and select copy then right click on the drive-destination folder and select Paste or use keyboard shortcuts to copy and paste folder and files from one disk to another. The keyboard shortcuts are the CTRL + key C to copy and Ctrl + V to paste in the selected destination folder-drive.

• I transferred X 1 pro overall to another PC, but opening I get the message "serial number you provided is valid but calling it a product was not found on this computer", the drop-down list of products responding to the does not contain the ProX1 op

  I transferred X 1 pro overall to another PC, but opening I get the message "serial number you provided is valid but calling it a product was not found on this computer", the drop-down list of products responding to the does not contain the option ProX1.

  Hi Carl,

  It seems that you have installed Acrobat XI pro as an upgrade and an upgrade you will need a serial number for a product older Acrobat X, etc. 9:

  See, error: "this serial number is not for a product calling it" | Adobe Creative Suite

  Also, I checked with your Adobe ID on the forums and I can only locate XI of Acrobat pro upgrade recorded, please check if you have registered an earlier version of Acrobat on some another email to get this serial number.

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• where to go on the site to download and install photoshop elements 12 and first 12 items have serial numbers, have downloaded once but did not find how to install.  When you are prompted do I click Run or save and product installed automatically.

  where to go on the site to download and install photoshop elements 12 and first 12?  Downloaded once but did not find how to install.  Have since uninstalled download.  I would like to start over.  When you are asked should I click 'Run' or 'save '?  I have serial numbers. Thank you.

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  To learn more go to these two links

  http://forums.Adobe.com/community/premiere_elements/content

  Community: Photoshop Elements | Adobe community

• Downloaded cloud of CS of the trial, the trial has expired but did not continue, the time to be happy with CS5.5. Now my Acrobat doesn't work, decided to reload all the software, while downloading, an error appears: exit all applications: SafariCloudHisto

  Downloaded cloud of CS of the trial, the trial has expired but did not continue, the time to be happy with CS5.5. Now my Acrobat doesn't work, decided to reload all the software, while downloading, an error appears: exit all applications: SafariCloudHisto, why can I not proceed with the download, quit all programs that are restarted, everything always the same message. Any thoughts there?

  See the link below:

  https://helpx.Adobe.com/Acrobat/KB/install-prompt-close-safarinotificati.html

• I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  Hi Dawud,

  You can follow the article: sign activation, or connection errors. CS5.5 and later, Acrobat DC that will help you get this issue fixed.

  Let us know for any additional questions.

  Thank you

  Yann Arora