Problem adding a new user?
Last month, I added 18 users on my account first Cap I used a CSV file that included the e-mail account of the Manager of the learner to identify the contractor. No problem even if the majority leader was NOT as a user of Captivate, only his e-mail account was added as the supervisor of a Manager.
Today, I can not add a new user (after the release of the first of February 2016) because the Manager of the person is not already in the system.
However, my CSV file of origin listed the same administrator (using his email account) as the supervisor of a Manager throughout the world in the CSV file.
So what has changed? And what do we do when we want to add a person who does not have a supervisor? As the CEO of the company? At some point, we have the ability to add a person who is not a supervisor.
Am I missing something obvious?
Hello
To add a user who is not any Manager as CEO, simply add him as a user and under e-mail ID of his Manager just type 'ROOT' or 'company name '. You can consult the following link: what I can add users in bulk? What is CSV upload? Adobe Captivate help main
Kind regards
MILIN
Tags: Captivate Prime
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