Problem blackBerry Bold 9700 Smartphone WiFi grey

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• Request firmware blackBerry Bold 9700 Smartphone

  Hiya, this is the first time that I buy a Blackberry phone and I am very happy. but I have read and heard that the startup time of the Bold 9700 is slow 3 minutes (average/approx.). My question is - is it true? and a future update will be able to sort out the downturn? Thank you.

  No need to double post:

  http://supportforums.BlackBerry.com/T5/BlackBerry-bold-9700-Smartphone/firmware-query/m-p/552069

• Connection blackBerry Bold 9700 Smartphone problems

  I have problems connecting my device with the USB cable.  I tried three cables, and while my PC see my Blackberry Bold 9700 and evenb acknowledges his PIN code, it does not synchronize.  I tried to uninstall and reinstall the software, but to no avail.

  Can anyone help?

  If you have the correct version installed for your operating system (for example. Windows 32/64, Mac, etc.) and you run the program with administrative privileges then the end of the computer should be g2g.

  On the top of my head, you want to make sure that the SD card is not write-protected, otherwise I would just do a backup then a reload of the sw of pocket.

• Unlocked blackBerry bold 9700 smartphones - problems with third party browser applications

  Hi people

  I recently unlocked Blackberry bold 9700 (At & T USA) in India and using it with vodafone.

  problem is after unlocking iam not able to see the browser. even if I try t (third party app) browser install opra mini is not installing. I want to loop through using a Wi - fi connection available in my place with recording for BIS or BES by vodafone. So please let me know if you guys have any info. also here is the list of questions:

  1. the non-visible browser / unable to install opera mini

  2 storage mode is locked and disabled.

  3. password is enabled and locked (not able to disable the password).

  Thank you

  Alwin

  [email protected]

  Use the following post to remove the policy.

  http://www.BlackBerryForums.com/rim-software/67224-remove-policy.html

  I don't know what they have done, instead, to block the pin code. However, to remove the policy most likely will give you your hotspot browser. The policy can also block the browser BIS so you will want to get rid of the policy.

  Also, make sure that you don't always have the policy.bin on your pc or it will be applied after the abduction in method 1.

• BlackBerry Bold 9700 smartphones... Stuck in the update

  My blackberry bold 9700 erased, I try to reload the operating system software, but the process would not go pass the initialization of devices. An error message will appear after saying computer not able to reconnect to the device during the operation stage multi. Please can someone help? Let me die before my phone.

  Hey Jippy,.

  Welcome to the community of BlackBerry Support Forums.

  Take a look at the following article on how to force detect the BlackBerry smartphone using the Application Loader to reload the OS

  How to force detect the BlackBerry smartphone using the Application Loader

  http://BTSC.webapps.BlackBerry.com/BTSC/KB10144

  If this does not resolve the problem that, please contact your point of purchase for warranty and repair options.

  Thank you.

• BlackBerry Bold 9700 smartphones may not make or receive calls

  I have a blackberry bold 9700 with TMobile, who cannot make or receive calls since yesterday.  Texts and e-mail work fine and I have done a battery pull approximately five times.  When I try to make a call, it is this constant clicking, almost like a pulse of sound that comes through the phone.  I tried to call the phone my wife and her phone rings with my number, but no voice crosses.  Same problem when I receive a call, the pulse thing happens and it goes to voicemail... which of course, I can't verify.

  I had this phone during nearly two years and that has never happened before.  This just started yesterday past and no change to the phone (OS update, new application, etc.).  Someone has an idea what is the problem?

  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  • If it still does not work, remove and reinsert the SIM card.
  • And, if still not, go to the store of your mobile operator and get a free exchange of SIM card and check it while IN the store.

• BlackBerry Bold 9700 Smartphone is not navigation

  Please I need help. I bought blackberry bold 9700 on the Amazon website, but it does not navigate on the GSM network.
  I called my network provider (etisalat Nigeria) and the customer service told me that my phone was suspended by blackberry. They advised me to contact support technique using blackberry. Please help me. I want to enjoy my phone

  Two copies: http://supportforums.blackberry.com/t5/BlackBerry-Bold/Bold-9700-is-not-browsing/m-p/2688359#M159577

  Hello

  Please check your other thread, one post is enough for a problem.

  Thank you

• BlackBerry Blackberry Bold 9700 Smartphones blocked (or stuck) with 99% of the loading bar HELP!

  Hello world!

  Well, everything is explained in the title, my blackberry bold 9700 is block 99% of the load bar when I reboot it.

  Yesterday I had like 3 or 4 updates to some app and then I reboot but now it's blocked... I try to remove the battery several times, did not work, I try to use alt + shift + del several times, did not work, I try to use BBSAK but the blackberry cannot recognize... I don't know what to do and the worst part is that I did not do backup everything (ok so I'm little kind of stupid, but...)

  In any case of me HELP

  Thank you!

  YES! I found a solution! Working on it since yesterday! It is an application that has been blocked my BB

  So for all of you who have had the same problem here's what I did: I use the AppLoader, you will find cor D, F no matter) / Program Files / Common Files / Research In Motion / AppLoader / loader

  Launch the loader and connect your blackberry to the PC by USB. BUT it must detect the blackberry before the loading bar reach 3/4. So when the blackberry is detected, quickly click Next, then you should have a list of all your applications. Now deselect the application causing problem (or if you don't know which deselect all to remove all) and then click Next. PLEASE KEEP IN MIND THAT THE LOADING BAR SHOULD NOT SPEND 3/4. After that it's going to be something and if you see that it blocks just to make a reset in now alt + shift + del 2 times, wait, she returned to the loading bar and try again to detect the phone in the AppLoader who does not close during this manipulation... After all, that things blackberry should restart and hope for you, came back to life. So, in my case, I lost all my photos (don't know why), but at least I'm keeping all my contacts and messages. In any case it's better like this than all lost...

  Sorry for my bad English, I think that everything is not really clear, but perhaps that might help someone...

• Synchronization problems Blackberry Bold 9700 with Bluetooth of Windows 7 drivers Sony Vaio SZ series

  I have recently upgraded to Windows 7 with a clean reinstall on my laptop Sony VAIO VGN-SZ470N. Full specifications can be seen here: http://www.sonystyle.com/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10551&storeId=10151&langId=-1&kw=vgn-sz470n/c&lp=8198552921665095013&productId=8198552921665095013#footNotes

  My goal: to sync my new Blackberry Bold 9700 wireless via bluetooth using the built-in radio. Many people have had problems with this and the forums are littered with solutions that have worked for others, but I'm having no luck.

  So-called: Device Manager software Blackberry won't recognize devices that are managed by Windows Native Bluetooth stack.

  What I did:

  Windows will automatically detect my bluetooth radio and installs the "Bluetooth USB Controller (ALPS/UGPZ6)" (hardware ID: USB\VID_044E & PID_300D & REV_1915, USB\VID_044E & PID_300D) driver. With this driver, I can go to the "add a device" with my phone in discovery mode, and the computer will not conclude it.

  If I go in ' control panel-> add devices ", the Add Device Wizard window will tell me it's looking two detectable Bluetooth devices found in the range. I went into control panel of-> see devices-> UGX (which resembles a bluetooth adapter bit) and there was no "bluetooth settings option when I would right click."

  After reading on the Blackberry forums that the BB only synchronizes with the Bluetooth of Windows stack, I updated my driver ALPS/UGPZ6 to "generic bluetooth adapter. The selection of this driver also installs driver for "Microsoft Bluetooth Enumerator. It also adds the bluetooth icon in the lower bar of good start near the time and date. I can now go to 'Add a device' and it will show my BB 9700. When I connect, matching Assistant is displayed on my phone and in windows. I enter a code on my blackberry and enter a code in the wizard windows. Both devices and then tell me that pairing has been successful. However, the two machines are.

  Once the BB is paired, tent windows install the drivers of the two newly discovered devices, then gives me an error and States that the drivers cannot be installed. It is said that it is impossible to install two drives, both devices are listed in the device as "Bluetooth Peripheral Device" Manager (Hardware ID BTHENUM\ {426c6163-6b42-6572-7279-44736b746f70} _LOCALMFG & 000D).

  In "devices and printers > Bluetooth' BB 9700 is now listed with a status of 'troubleshooting needs'." Although the devices are paired, the BB will ever show a status of connected, rather it will continue to just try to connect every two minutes or more. I can connect to my friends MacBook, but I have no idea how to test the fact that the connection works. I also noticed that in the screen 'Add features' phone bluetooth of my roommate. So, I looked for ways to resolve the missing drivers.

  I found three solutions supposed for the driver installation error which has not WORKED for me.

  (1) the first is to right click on the two strangers 'Bluetooth' devices in Device Manager and updated the driver in both cases to "RIM Virtual Serial V2". When you try to implement this solution, the status "needs Troubleshooting" will disappear, but blackberry Device Manager will not find the BB 9700 to add for bluetooth sync. Nothing else seems to change. Complete instructions for this solution have been listed here: http://supportforums.blackberry.com/t5/BlackBerry-Pearl-BlackBerry-8100/Need-Bluetooth-Peripheral-Device-driver-to-connect-to-8120/m-p/263541

  The other way, I tried to fix the driver error problem was to remove all the listed drivers and reinstall the generic Bluetooth USB controller and the enumerator. Then I went and downloaded the Windows Mobile Device Center Driver Upgrade. For the two unknown devices labeled "Bluetooth Peripheral Device", I chose the Bluetooth radio driver > Microsoft Corporation > peripheral support Windows Mobile.  Once again, the status in devices and printers troubleshooting message > Bluetooth devices disappear, but still the Blackberry device manager can't find the phone. I found the original steps for this here: http://www.computers.nepalesemap.com/index.php?topic=3.0

  (3) supposed to be the reason why the blackberry will not sync with the ALPS driver installation is because the windows bluetooth stack does recognize it not as compatible. So I uninstall the Bluetooth devices and blackberry. I restarted and the computer reinstalls the driver ALPS.

  I found a solution which says to edit the c:\windows\inf\bth.inf file and add the hardware ID that is listed in the device under the ALPS HardwareID driver manager. I have add the ID of the hardware to the list of devices, but the bluetooth enumerator installs ever, and I can't access the Bluetooth settings.

  Does anyone else have this problem? Can anyone help!

  
  

  Hi Cptnnemo,

  How do you close the computer, you have your Blackberry?  As with any Bluetooth, the device must be 3-4 FEET away from being discovered.  Please follow the instructions on the MSFT made, then try to keep your 3-4 feet away and try the discovery mode.

  Mithdraug

• BlackBerry Bold 9700 smartphones don't save pictures or take photos

  I recently got a BlackBerry Bold 9700 from Ebay for a very good price, it was still sealed and brand-new-in-box. However, as is a Vodafone UK brand of phone it's sim locked as well. I managed to remove the sim lock through online unlock code generator and so I am now able to use a SIM Orange UK PAYG card.

  Now my current problem is that since I opened the packaging, the camera does not work properly, it will take pictures very slowly (press the button, takes about 10 seconds to hear the sound of the shutter and it does take the picture) and then it does not save the image at all! Whenever I try to use the video camera, everything works fine however.

  I've looked everywhere, I tried to reset the unit several times and I called Vodafone UK for technical support, but they refused that I was not one of their customers, even if the phone is technically their still. Unlock the phone should not void the warranty unless the unlock code was manually via a software update or a few changes on the phone itself. I even contacted RIM BlackBerry, but the guy on the phone said that I had no warranty of the manufacturer, even if the phone itself is less than a year! This problem is certainly a manufacturing defect because it is already present after unpacking the telephone.

  Now my question to you, the forum is, is there a solution for me? I really like the phone, but without the camera work, a little makes the phone useless as I like to take pictures without having to carry my camera all the time.

  Thank you very much!

  You experience one of the pitfalls of buying off of Ebay.  The manufacturer's warranty is to the original purchaser for a period of one year and is not transferred to a subsequent purchaser.  If the Ebay seller has a 'private' vendor and NOT an "authorized dealer" through an Ebay store front you are out of luck.

  Voda brand used on Orange more complicates the procedure of warranty beyond the original purchaser.  You MIGHT be able to sweet talk Voda in manipulation but it would be outside of the normal procedure.

  Your recourse is to return to the seller on Ebay.

• Security code default from blackBerry to Blackberry Bold 9700 Smartphones

  I bought a blackberry Bold 9700, but don't forget to ask for non-safety for the device code/PIN. Please can someone tell me what it is. Thank you

  OK, and once again, it depends.

  If you are on a corporate BES account, your employer's it policy on the device could prevent you to change the password.

  If it's your own device on a personal account, Options > security or Options > password. The actual location may vary depending on the version of the OS on the BlackBerry.

  That aid is the information you need?

• Record of the blackBerry bold 9700 Smartphone

  Hello

  I have recently received a blackberry bold 9700 with Virgin Media and have been informed by Virgin I need to save that they gave me the e-mail address of www.virginmedia.blackberry.com to which I tried, but it is unclear what I do?

  Why should I save it?

  I would be very grateful for any answer

  Danielle

  
  

• BlackBerry Bold 9700 Smartphone problem UK

  Hello

  I have a question about my Bold 9700. I got from Vodafone Romania (no monthly or whatever it is, I'm on talk so I can use it with another Romanian phone company) and I intend to join the United Kingdom starting this fall. What worries me is that I've heard my phone will not work properly here and I won't be able to use the Internet. It seems really strange because I know England and Romania works on the same band, so I don't really understand. It should work, right?

  In addition, Vodafone told me that they can unlock my phone with a special code or something, but they do not know if this will help.

  What can I do?

  You must have the device unlocked for use on a mobile operator other than that to which it is brand. That's all. You will have no problem of data then, but for data, you will need the BlackBerry data Plan on your account. I don't think that VodafoneUK has a BlackBerry data plan talk, but I think Orange.

• BlackBerry Bold 9700 Smartphone freezes constantly

  My Bold 9700 keeps freezing on or has a clock turns around for which I have to remove the battery to fix the problem.
  PS please do not mention the fact that I might have too many apps installed because I did not, and even if I did, why it must be a problem? I have almost 20 apps on my iPhone and it never caused a problem wrt freezing or stalling.
  RIM really should up their game that Samsung and Apple will abandon them so far behind on the market that we can never catch up.

  CapeofStorms wrote:
  1 - v5.0.0.442 (Platform 5.1.0.121)

  Hmmm... Well, some carriers took your 9700 OS6, and others have newer versions of OS5. Up to 6 could be problematic for your situation since the OS itself is reported to take more space AppMemory, which would probably only worsen rather than your complaints help. In addition, your applications add-on may or may not be compatible with OS6... you need to check that. Finally, OS6 is a huge change from OS5... the interface, menus, and many other things are very very different... some people prefer to stay with what they are used.

  You can check your carrier and others, via the official download portal:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  Sorry, I don't know which carriers for you guide... I have no access to a list of carriers that support your 9700. I spot checked Orange Romania (since I happened to be there for another thread here) and they 5.0.0.586 (such as 6.0.0.461).

  It is quite possible that, at the level of your operating system, there is some sort of memory leak or something... that might be resolved by a more recent operating system level. Unfortunately, change log information is notoriously difficult to find.

  CapeofStorms wrote:
  2 - memory installed app 84.5 MB - (2 GB sd card)

  (FYI... the sd card, as well as the memory of the device, is unrelated to the amount of AppMemory available).

  If this amount remains relatively stable, there are a lot of AppMemory free to allow the smoothly. You might want to look at it over time, however, to see if perhaps there could be a leak memory somewhere... which, when it becomes too low, initiates the "self-protection" on the BB things which, from the point of view user interface appear exactly as you described.

  CapeofStorms wrote:
  3 - 20 minutes ago

  Oversight, over time, AppMemory. If it falls over time, then check out the possible situations. For example, make sure that you leave no running applications that you don't need... and you must close many of them very precisely in order to ensure that they stop correctly. The 'return' or 'red' keys let the app to decide... and many decide to keep the resident. You can always check who is resident and exercise on the Ribbon AppSwitcher - the mandatory elements are Messages, BBM, browser, home and phone... everything is an application that has been added and be authorized to reside (perhaps in apps options), either simply not properly closed.

  All devices can also benefit from a clean reload of the OS from time to time. Like all devices computer, things get broken, lost, lost, etc. due to the imperfections (devices, designed and built by humans, are imperfect by definition). A clean reload of BONE tends to, well, clean things up.

  If you need assistance with the execution of these ideas, please let us know.

  See you soon!

• BlackBerry Bold 9700 smartphones keep closing and drains the battery.

  I'm new to this forum, so if this problem has been discussed and resolved, I apologize. My Bold 9700 guard dying and closing unexpectedly. It takes forever so he can start up (flashing red light).  Sometimes I even remove the battery to get a reaction. When the loading bar ends & comes back from the screen, the battery is completely dead, even if it was at least half full before that happened.  BTW, this has happened several times with my old battery so I bought a new OEM battery.  It's happened twice since then.  Stranger still, when I was with a friend today, his "BOLD" does exactly the same thing.  That is what it is?

  Your phone is obviously having software problems.  As such, you must reload the operating system of your phone.  Any other suggestion is just going to skirt the issue; You must get the brain of your charge phone.

  To do this, connect your phone to your PC and open BlackBerry Desktop Software.  Click the device in the upper part of the software and then update.

  If your phone does not connect to the BDS, take a look at this article from RIM:

  http://www.BlackBerry.com/BTSC/KB10144

  Let us know if that helps you.