problem - can not locate folder Inbox. can't send e-mail. just receving spam.

problem - cannot locate inbox file.can not send e-mail. just getting spam.

The fact that you receive spam means that you don't have a connection to the ISP yet may not be entirely correct - in particular the SMTP section responsible for sending emails.  Have you tried to send an email to yourself - probably not if you can not send (or get a friend to send one to you).  If this isn't the case, please do and let us know if you are able to receive in both cases.  I would like to know if you can receive regular emails except just spam.

What e-mail program you are using (name and version)?  When did you start this problem?  Have you contacted your ISP for assistance to reconfigure your e-mail settings to make sure that they have not changed and are correct (or provide assistance to this problem in general)-they should be willing to help you troubleshoot problems connecting at least (but maybe not the inbox lack).

When you respond with results and answers to the questions above, we can decide if we can help you here or if it is best to refer you to experts in any email program that you use.  Let us know what the ISP has to say and if they are able to solve all the problems.

Thanks and good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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