problem downloading lightroom

Hello

yesterday I tried to download the free trial lightrrom and would not complete the download. He stopped at 42% 3 times (tried 3 times) and it says that the download is finished, but some things do not download (6).

After I clicked 'OK' and he told me that the download was not complete

What should I do?

Hi Louip22,

Sign out of CC

Close all applications of CC for example Photoshop, Illustrator etc.

Reopen the CC

Start download again

If this does not help, try the mentioned here for the steps https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install.html

Let us know if it works!

Tags: Adobe

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