Problem in the file video runing

Hi guys,.

I have a problem and need your help.

When my computer launches a video or a website with animated images, after 15 minutes, the screen has several vertical lines and then my computer suspend.s I don't know what the problem is.

Here's the photo I got the screen when the problem occurs. You can see and get more details.
http://www.Facebook.com/album.php?aid=114322&ID=529403429&saved#/photo.php?PID=2562752&ID=529403429

Thanks in advance.

Hello Vietha,

Thank you for your message.  First of all, we will update your video drivers.  To do this, follow the steps below:
Click 'Start' > right click on 'My computer' > select 'manage '.
Click on Device Manager.
Double-click "adapters".
Below, you will see the make and model of your video card.
Take this information down and search the site of the manufacturer for the latest driver.  Download/install the driver > restart and test.
Please let us know if it did or did not help to solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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