Problem location old serial number
Hello
I bought and downloaded Adobe Acrobat Pro DC on my PC in Windows 8. I'm launching the app for the first time and request the serial number from a previous version of the product.
However, I've never used the trial version of DC and Acrobat Reader and do not remember getting a serial number for either. In addition, any old serial numbers appear in my online account.
Any help would be appreciated.
Thanks, Clive
Hello
It calls for the old serial number when you buy the upgrade of the product.
Otherwise you will be prompted to type the serial number of the product you have purchased.
Please check if it's an upgrade or the full desktop version.
If by mistake you have ordered the upgrade, you can get it exchanged by consulting the following link.
Return, cancel or change an Adobe order
Concerning
Sukrit diallo
Tags: Acrobat
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