Problem with files first download as contributor

Hello.

I'm about to start working with Fotolia and Adobe Stock. Have registered today and I tried to download some vectors. I did the zip file with eps and jpeg, because the instructions to me and tried to download it. And you know what? Adobe Stock rejected him because "he is not a valid file type. What is a problem?

It when get this kind of problem is usually due to a problem with the preview jpeg file. It is important that meet you the specifications of file and the jpeg preview is at least 5000 x 3000 pixels. You can find more info on vector specifications of file on this link: download and manage your content

If your file meets these requirements you know, please let me know and I will dig deeper into that for you.

Kind regards

Mat Hayward

Tags: Adobe Stock

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