Problem with Internet

Hi guys, I have a laptop Caompaq Presario CQ61-313us and I just installed windows 8.1, then I realized there was a problem with my Internet, every time, I opened a website, I always get either a page like this: http://imgur.com/0DtvP9X.png , or I get "error: Gateway Timeout", if I can get on the site if I update a little time , but it is extremely slow. In addition, I can't download anything, I tried to download the .NET Framework 3.5, through windows Update and Windows features, but in vain. I think this proves that the problem is not IE. I also think that it's the fault of the wireless driver, but I don't know, and I don't know which driver to download. I tried to update starting from the meny of properties, but he says that it is up-to-date. My wireless adapter is Qualcomm, Atheros AR9285 802. 11 b | g | n, V3.0.1.155.

Can anyone help?

Update: I think it is worth noting that when I download with utorrent, it downloads normally with my speed of regular download, but to share it, I can't download anything.

Hi Abdoice,

Thank you for your request, I will do my utmost to help.

I understand that you have improved your laptop to Windows 8.1 and now you have problems of WiFi connections.

HP has not tested your unit with Windows 8.1, so this could have unknown results.

If you try another browser is that the same problem?

You did all your Windows updates?

Have you tried running the built in Windows 8.1 troubleshooting tool?

Press the Windows key + C to open the charms

Troubleshooting Wireless type in the search bar and press ENTER.

Follow the instructions on the screen.

Here is a link to the Qualcomm Atheros Driver Downloads page to search for an updated driver. Atheros drivers Download Center

Please note that under the compatible software it does not list Windows 8.1 but only Windows 8.

I can suggest only you try.

There is an update of your system bios on the HP driver page, has it been done yet?

Drivers for laptop PC Compaq Presario CQ61-313US

Updated the BIOS

Here is a link for troubleshooting wireless network and Internet (Windows 8)

Here is a document on download or update of software and drivers for HP computers.

You can omit the HP Support Assistant, it will only search updates HP and there is none for Windows 8.1 as stated previously and also the Manager of recovery for the same reason.

I hope this has helped.

Tags: Notebooks

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