Problem with MG7550 new in Win 8.1 banding

Hello

I run tests on a Pixma MG7550 new printing, but I'm a uniform of the vertical stripes on the photograph of landscape prints (i.e. horizontal stripes on portrait prints).  It is really noticeable on gradients, but is it whatever the color.  It looks like a slightly darker line each 8mm or more.

Here are the details:

  • PIXMA MG7550 (Firmware 2.020)
  • 8.1 Windows Pro 64-bit (auto update active and up to date)
  • Printer installed on the network via ethernet (no connection)
  • 2.80 Canon inkjet printer driver
  • Stocks installed (included) cartridges
  • Printing from Windows Photo Viewer
  • HP a4 (landscape mode) glossy photo paper

For what it's worth, I was very careful in the installation process and followed all the instructions to the letter.

Test printing looks fine, no errors of content or obvious lack.  The printed image looks like the one reference.

I ran nozzle checks, head alignments and the cleanup utility.

I have not run a deep clean, if I understand correctly this is necessary only when you are sure that it is a problem of cleaning, and I don't really know.

I updated the firmware of the printer, but the problem is exactly the same, before and after.

I suspect that this may be a Windows 8.1 problem, but only because the Canon site refers to a problem of similar in Windows Vista sounds (when she suggests upgrading to Service Pack 2).

If anyone can offer some ideas, I would really appreciate it.

Thank you!

Hi JR,.

Thanks for the reply.  I did not in fact of any other document, but I pass the option "prevent the adhesion of paper" (or something like that--intended to avoid stiffness), I was wondering if the head was sticking, causing a double layer of ink.

I actually solved this problem (for me, at least) using photoshop as my print request.  The same photo to photoshop printing allows not only the image look 10 x better but completely eliminates the banding I saw.  I'm guesing that it comes down to the driver printer XPS or something (if I have reason to believe that the PS uses the default XPS driver).

As it appears only to affect the photos, I guess that's a solution for me.

Thanks for your time.

Tags: Canon Printer

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