Problem with outlook

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Ideas: Object, Protocol: SMTP, Port: 25, secure (SSL): no, error number: 0x800CCC7B

  • You have problems with programs
  • Error messages
  • Recent changes made to your computer
  • What did you already tried to solve the problem

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Please go to http://support.microsoft.com/common/international.aspx and click on the map to find assistance in your language.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

Similar Questions

  • Port: 25, secure (SSL): no, Server error: 530, error number: 0x800CCC78. How can I fix it? TWC tells me its a problem with Outlook.

    I receive the following message if poster when you send an email from Outlook Express 6 'the message couldn't. not sent because the server rejected the sender's e-mail address ' Server: ' smtp - server.twcny.rr.com', Protocol: SMTP, server response: ' 530 authentication is required before sending [R0107005] ', Port: 25, secure (SSL): no, Server error: 530, error number: 0x800CCC78.  How can I fix it? TWC tells me its a problem with Outlook.

    Technical issues do not belong in the forum Feedback response so I moved your post to the WIndows XP "Netwoking and online" Outlook Express forum where questions are handled.

    Outlook and Outlook Express are completely different products and are not related except for the names.

    The problem you describe product generally when you have not defined thte option to authenticate your outgoing SMTP server.  If you click on tools > accounts, select your account, then click Properties, you should see a Servers tab.  This tab is a check box labeled "my server requires authentication".  Check it out.  Then check the settings button to the right.  You'll see two radio buttons.  From the top, labeled 'Use same settings as my mail server outgoing' is generally the right to choose.

  • Problems with Outlook Express 6 in Windows XP

    Dear Sir or Madam:

    My friend has problems with his program of Microsoft Outlook Express 6 on Windows XP computer.

    He has saved all his program of Microsoft Outlook Express 6 e-mail messages.

    There are 2 e-mails corrupt in its Outlook Express 6 Inbox folder; He tried opening and remove these 2 emails corrupted in the Inbox folder, which causes the Outlook Express 6 program stops responding and freeze-up Windows XP. He had to click the end task to close immediately the program Outlook Express 6 is not responding in Windows Task Manager.

    It won't reinstall Windows XP on his computer from scratch.

    Please reply back soon.

    Thank you.

    Same question as above, except the deleted items that is now corrupted. Follow the instructions above, but this time remove Remove Items.dbx with OE closed.

    With all the corruption, you might want to consider a new identity that will give you all the new dbx files and a new registry hive.

    File | Identities | Add the new identity. Create a new one and try it. If all goes well, you can import your messages and address book from the old identity and delete it.

    Note: Do not use the main word in the name of the new identity.

  • Problem with Outlook Express "Message has not been downloaded."

    I'm having a problem with emails and attachments removed once I open and view them.  More specifically, when I opened an e-mail message by using Microsoft Outlook Express 6 with an attachment, I am able to see the file and open the attachment.  However, when I go back to this same email one or two weeks later, I see the following is message "Message has not been downloaded" Outlook Express has not yet downloaded this message. »

    Please let me know what is the cause for this.  I have very important emails that have disappeared.

    In more of Bruce's response, if you lost messages (and it seems you if messages do not appear) and then check your Inbox for a bak file is a backup of the dbx file that you can restore.  See www.oehelp.com/OETips.aspx#2 and see point 4 on retrieving the messages.  I suspect the problem is due to having interference from antivirus software because it is probably what causes this loss, then see item 3 on this page also, as noted in Bruce.

    Steve

  • Problems with Outlook Express (address book, mail open, etc.)

    Hi, I have a strange problem with my outlook express. The program opens ok, it synchronize the e-mail with the servers and so on. If you click on an email in the upper part of the window you can see the content below.
    Now, this is my problem, I can not doubleclick on an email to open it, I can't send an email or forward it. I can't open the address book.
    I get different messages, "it was not possible to open the address book, it cannot be installed correctly", "the message could not be opened, an error has occurred", "it was not possible to load the due address book that Outlook Express is not properly configured. Reinstall Outlook Express"and so on.
    I used this software for many years and the problem came from one day to the other. I tried to uninstall/reinstall the program from the Control Panel, I did a repair on XP installation, but it is always the same, is there anyone who has an idea (I know that Outlook Express is and old program, but it works very well for my needs).

    What about Nils

    First, try a new identity and see if that helps.

    You may have a damaged identity especially if it's the default main identity. File | Identity | Add the new identity. Create a new one and try it. If all goes well, you can import your messages and address book from the old identity and delete it.

    Note: Do not use the main word in the name of the new identity.

    How to create and use identities in Outlook Express
    http://support.Microsoft.com/?kbid=209169

    An Outlook Express basic repair kit:
    http://www.Microsoft.com/Windows/IE/community/columns/oerepair.mspx#ehh

    **************

    If the problem persists, start looking here.

    All of these errors have the same cause.  Something is screwed up with your address book.

    It could be several specific problems, which include:
    -corrupted WAB file
    -damaged or incompatible DLL files for the addressbook
    -have OE set to use the Outlook98 / 2000 + contacts instead of the WAB
    folder and there is something wrong at the end of Outlook

    For more details, take a look at:

    Error message: the Message could not be sent. Some invalid recipients
    (Outlook Express: there was an error opening this message)
    (The address book failed to load. OE is configured incorrectly)
    (Corrupted or incompatible WAB32. DLL file)
    http://support.Microsoft.com/?kbid=239135
    OLEXP: Error Message: failed to load address book
    (There was an error opening this message)
    http://support.Microsoft.com/?kbid=269777
    http://support.Microsoft.com/?kbid=310873
    OLEXP: MSIMN has caused an IPF in Module Wab32.dll
    http://support.Microsoft.com/?kbid=247706
    Error message: failed to load address book, Outlook Express is...
    http://support.Microsoft.com/?kbid=191946
    Error message: could not open address book, a component is missing
    http://support.Microsoft.com/?kbid=192321

    The address book Windows (WAB)
    http://www.insideoe.com/files/WAB.htm

    To share Contacts between Outlook and Outlook Express
    http://www.slipstick.com/contacts/oeshare.htm

    Bruce Hagen MS - MVP [Mail]

  • Software BlackBerry made Blackberry connection problems with Outlook 2003?

    I tried to look through the forums to see if theres any other mention of this but could not find something but it definitely seems to be a problem with one of our PC

    My wife has a Win XP SP3 system and running Office 2003 and 2003 Ourlook which, until the installation of Blackberry link worked fine.  When she installed link BB and hung the BB Z10, there was questions first with him saying she had no Media Player installed... She did it... Finally after reinstalling the BB link a few times he seemed to get the message and was able to see Media Player... everything seemed fine, but I was puzzled as to why the link / Unit decided to create a new network icon for Blackberry virtual private network?  After using the link and its Z10 a few days ago she noticed that when she ran outlook 2003 on the system for some reason, she was unable to receive the incoming pop3 to his two accounts mail. She got the following error message...

    Task 'pop.gmail.com - receiving ' reported an error (0x800408FC): "the specified server name is found on the network (it might be down temporarily).» Please check that you are connected and that the server name is correct. »

    I messed around with the system for a few hours Googling the problem and changing the settings and then change their return but nothing seems to change... and then, after a restart (with not really changed parameters), he started working again?  Last night she again connected the Z10 and ran link synchronized music to his device and then tried to collect e-mails via outlook and he starts again giving an error?

    Although I am very HE warned I have only a limited knowledge of the comms etc but I think it might be something to do with the use of IPv6, we use Plusnet as an ISP and according to me, they work mainly on IPv4 currently, while we have installed IPv6 protocols check States online do not use us actually use IPv4 instead.

    I have so far not been able to solve the last problem that outlook always gives the show of error above, although on the verification of the account set up, it shows that it is configured properly and always allows him to send an email from outlook and she can always send and receive on the Z10

    Any advice on what to try to resolve this situation would be received with gratitude...

    Savel'evna

    Hey Savel'evna,

    Thanks for the quick response.

    I am pleased to see that we have highlighted in this one machine, if you will not tie the Z10 BlackBerry as modem then you can keep the VPN BlackBerry off.

    Another that what could it be causing a conflict with the BlackBerry VPN, to be honest, I have an application that causes problems with the BlackBerry VPN connection and I have to turn off sometimes.

    Feel free to let me know if you have any other questions.

    See you soon.

  • Smarview problem with Outlook 2010 - 11.1.2.2

    Hello

    Every time I start Outlook, I get an error message saying Outlook has experienced serious problems with the add-in Hyperion SmartView, you want to disable the add-in.   I select 'no' because I don't want it disabled in Excel.  I want only that it should be disabled in Outlook.  I went to the Tech FRÉ and found this.  However I don't see the 'other' choice.  Am I missing something?

    To turn off Smart View for Outlook only:

    1. In the Ribbon of Smart View in Excel, select Options, then Advanced Options in the left panel.

    2. Under other, select Disable Smart snap-in in Outlook software component View.

    Hello

    In Smart View options in the Advanced section, this option is under 'Display' for me and not "others" (Excel 2007, SV 11.1.2.1).  Everything good?

    Ask yourself if the situation has changed in 11.1.2.2 otherwise...?

    Thank you

    JB

  • Am having some problems with Outlook Express 6.0. When I send a message he doesn't leave my Outbox.

    When I send a message that it does not leave my Outbox, says there is an error, but there is no error code, but the message was sent. Checking virus, malware checked and still the same. Someone at - it ideas?

    You have apparent dbx file corruption.
     
    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
     
    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.
     
    After you're done, followed by compacting your folders manually while working * off * and do it often.
     
    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
     
    General precautions for Outlook Express:
     
    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
     
    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3 
     
    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm
     
    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.
     
    Compact often as specified above.
     
    And backup often.
     
    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx 
  • My computer is having a problem with Outlook Express.

    Using Outlook Express. OS is XP Home with all updates. Most of the e-mails from the last month and this month are no longer visible. New emails do not display but increment the counter of messaging Inbox and set off the musical chime. This should be corrected in order to see the emails currently "hidden"? I will try to check my email using a different machine.

    First: discover | Current view. Make sure Show all Messages is enabled. If this is the case, you are probably pushing OE beyond its limits.

    1: do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    2: after you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    3: disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    For some programs, turning it off is not enough. You may need to uninstall and reinstall in custom Mode and remove the analysis when e-mail messages.

  • Problems with outlook express, do not receive or send,

    Problem 1: receive error host 'pop.gmail.com' messages could not be found. Check the name of the server. server pop.gmail.com protocol POP3, port 995, secure Yes (SSL), socket error 11001 error # ox 800CCCoD and smtp.gmail.com, port 465 SMTP Protocol, secure SSL, 11001 socket error, error # 0x800CCCoD, firewall does not help send work. Internet explorer opens to the home page, click Favorites or another message search gets can not display the page, internet Explorer only works in safe mode. I ran several different viruses, antimalware programs that so-called and correction. I got to the point where they come back with 0 errors. Have a single program of virus on the system right now. Windows XP Edition family, internet explorer, version 8. Previously a number of computer virus and spyware. Hope that those who are eliminated.  He had spyware who have attempted to enter the passwords, credit card information above. Now outlook express opens with the sign - in window request access code. Never had to do before. The user does not remember the original codes.

    Problem 2:

    Another problem existed before the problem mentioned above: 2 computer user, has clearwire.net for internet service.

    This user 2 uses a computer with an internet connection Wireless USB should be unplugged and reconnected every time they restart windows.

    Another computer, # 1, in their home network uses also a linksys USB to connect to clearwire wireless adapter and this computer should not be plugged and unplugged to connect to the internet.

    y at - it a simple way to solve this problem for daily hassle for the user of the computer 2 so they don't have to unplug & plug in the wireless USB adapter.

    Thank you much for the help

    What on earth does Internet Explorer have to do with sending & receiving mail in Outlook Express? It is not at all related.
     
    1: enable POP in your Gmail account:
    http://mail.Google.com/support/bin/answer.py?answer=13273
     
    2: configuration of your e-mail to Gmail client: Outlook Express and Outlook 2002:
    http://mail.Google.com/support/bin/answer.py?answer=13276&topic=1556 
     
    Configure your Outlook Express client to work with Gmail:
    http://mail.Google.com/support/bin/answer.py?answer=76147
  • problems with Outlook Express email

    Today, I went to open my email and noticed that recent emails that were in my Inbox disappeared.  I also tried to show the old emails not open and he said: Message has not been downloaded

    Outlook Express has not yet downloaded this message.

    To download the message:

    • Click here.
    • Press space.

    Why is deleting emails and why can't see beyond the unopened emails?

    Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

    Why OE insists on compacting folders when I close it? :
    http://www.insideoe.com/FAQs/why.htm#compact
     
    Why mail disappears:
    http://www.insideoe.com/problems/bugs.htm#mailgone

    Recovery methods:

    If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

    To restore a folder bak on the message store folder, first find the location of the message store.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

    Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

    Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

    If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

    If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
     
    If you have not then bak copies of your dbx files in the Recycle Bin:

    DBXpress run in extract disc Mode is the best chance to recover messages:
    http://www.oehelp.com/DBXpress/default.aspx

    And see:
    http://www.oehelp.com/OETips.aspx#4

    A general warning to help avoid this in the future:

    Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • Problem with outlook express - 0x800C013B out of memory or the disk is full

    I can't open outlook express. It says computer out of memory or diskful. Error 0x800C013B #. I'm good enough to solve the problems, but I don't understand computer language. I don't know where to find the windows Explorer or store files. If anyone can help me I would really appreciate it.

    Missquilt

    Create a new Folders.dbx.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    The path to the message will be very similar to this:

    C:\Documents and Settings\Your User of utilisateur\Local Settings\Application Data\Identities\ {long string of letters & numbers} \Microsoft\Outlook Express

    With OE closed, find the Folders.dbx file and delete it. A new one will be created when you open OE.

  • I had a problem with Outlook express for about two weeks I canoe delete most messages

    I have outlook express do not know which edition, but I have family xp I can't delete most messages for about Patrick weeks could have been the last automatic update, how do I fix this I tried to use a recent patch, and he said: I didn't need it im guessing that I need to cancel the update

    It wasn't the update. You have corruption of dbx files.

    Spend most of your messages out of the Inbox (if you can) and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.

    Compact all folders as described below.

    To avoid this in the future:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

  • Problems with Outlook, receiving and sending e-mail

    I have Windowsmail and outlook on my computer.  I can only receive e-mail from msnbc.com.  I was unable to block.  I was told outlook is not compatible with Vista and that I should delete it.  There is a site that I work with who require me to use their Outlook form.  When I try to send information, it says that I need to load Outlook.  I did and it doesn't work.  Any suggestions?  I have read suggestions by others on this site and none work.  I also contacted the server and they said it was a problem for microsoft and contact them

    Outlook 2003 and above are compatible Vista.

    Outlook:

     

    http://answers.Microsoft.com/en-us/Office/default.aspx

    Office at the above link forums

    http://answers.Microsoft.com/en-us/Office/ee861097.aspx

    Outlook Help Forums at the link above.

    They will help you with your Outlook questions when repost you in the Office Forums above.

    See you soon.

    Mick Murphy - Microsoft partner

  • Problem with outlook 07 on vista 64

    I used security internet kaspersky 2009.i recently updated version. The problem solved by installing 9.0.0.463 (d) - Outlook 2007 constantly gel - reappeared when I bought a new CD of KIS 2010 and installed the latest 9.0.0.736 (a.b). I'm running Vista 64 as my operating system.

    I do not uninstall KIS 2010 9.0.0.463 when I installed the new version, as they were the two KIS 2010.

    I would a.463, but I don't see an available English version more

    Try the Outlook Newsgroup.

    They may know of a conflict between them.

    And many people say not to do analysis of e-mail is enabled in your AV.
    But apparently, you had no problem earlier with KIS.

    Outlook:

     

    http://www.Microsoft.com/Office/Community/en-us/flyoutoverview.mspx

    Office newsgroups

    http://www.Microsoft.com/Office/Community/en-us/default.mspx?DG=Microsoft.public.Outlook.General&lang=en&CR=us

    Discussions of general issues of Outlook.

    They will help you with your Outlook questions when repost you in the Office discussion groups above.

    See you soon.

    Mick Murphy - Microsoft partner

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