Problem with printing PDF and PDF Maker

Hello

We have problem with our professional DC from Adobe.

The first problem: print with Adobe PDF Converter result to the message with 'Interactive Service, window of change '.

The second problem that we have with the PDF Maker. We can perfectly create PDF files with the add-in in Word, Excel and PowerPoint.

In Visio and Project after creating PDF to send us a message "the Adobe PDF printer is not installed on your computer...". »

We have this problem on three different customers. All customers are fully patched with Microsoft and Adobe.

The desktop Versions are 2010 32-bit on Windows 7 64 bit.

Thanks in advance for your help.

Hi avaa90380721 ,

Try to do the following:

1 - Hold down the Windows key and the R key on your keyboard, type services.msc in the Run dialog box and click on enter.

2 - image search for interactive services detection, right-click on it and select Properties.

3. set the startup type to manual.

4 - click OK.

Then, try to print to Adobe PDF and check if its working very well.

Let us know the results.

Thank you

Shivam

Tags: Acrobat

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