Problem with the removal of previous versions of the player using the Customization Wizard

Hello

I manage the updates to Adobe Reader and use the Customization Wizard.

I came across a question update to 11.0.07 in I get an error indicating that the installation program is unable to complete due to the installation of earlier versions.

I checked the option "Remove earlier versions" in the Customization Wizard.

I use an agreement of principle to create and patch deployment MSI bae.

My guess is that I need to add the product code somewhere in the MSI tables, but need help doing.

Thank you!

I figured this out and has been able to solve the problem using AdminStudio.

1. when I created the AIP for 11.0.06, a new UpgradeCode was created.  This need to be added to the MSI under the heading "General information".

2. the upgrade code disappeared from the UpgradeTable.  Added the code and tested it on.

During the test, the previous version has been removed and the new version successfully installed.

Tags: Acrobat

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