Adapter Microsoft IASTAP "tv_ConfigMgrErr31".

Similar Questions

• When the phone rings it temporarily blocks access to internet on my laptop. I ran "Troubleshooting" and he said the teredo tunneling adapter microsoft has a driver problem (code 10)

  Teredo tunneling adapter error: Code 10

  I have a wireless modem in my house.  When the phone rings it temporarily blocks access to internet on my laptop. I ran "Troubleshooting" and he said the teredo tunneling adapter microsoft has a driver problem (code 10) and I have to click "Reinstall driver" I did.  But it will not re - install.  I'm not too irritable.   Can help you.

  In addition, I don't know if there is a related problem, but my laptop takes a long time to communicate with the printer.   The doc will be in Quebec but does not print.

  Thank you.

  Hi LindaGreenwood,

  1. what operating system is installed on the computer?
  2. you have made no changes to the computer before the broadcast took place?

  Generated 10 error code when Device Manager does not have enough information or error that spread upwards by device drivers is not recognized by Device Manager. In addition, this error may occur if one of the pilots who needs the unit does not start. If multiple drivers are used by a particular device, it can be difficult to determine which failed.

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104

  I suggest you uninstall the drivers completely uninstall and then reinstall the drivers from the manufacturers Web site.

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

• Norton network adapter "Microsoft ISATAP map2" diagnostic reports works do not correctly-could not load the required device driver (code 31)

  Original title: System reports the NIC does not properly

  Using Vista Home premium on HP pavillion m8075a model RZ555AA-ABG. Norton network adapter "Microsoft ISATAP map2" diagnostic reports works do not correctly-could not load the required device driver (code 31)

  As none of the problems are met with connection network, do I ignore this warning or try to update the driver?

  Hi eucalyptussurfer,

  You can ignore this error message. This error message does not indicate a problem with the adapter. The adapter will continue to function correctly.

  Please see the following article:

  On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP map appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message

  http://support.Microsoft.com/kb/932520

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• The adapter Microsoft Teredo tunneling / need to reinstall. How can I do?

  How can I reinstall Teredo Tunneking adapter?

  It is a known problem if you have Zone alarm installed.  If you have installed remove it at least to check

  To disable Teredo tunneling 6to4 interface open an elevated command prompt and type

  netsh interface set terredo disabled state.
  To re - install

  Click on start. Type Device Manager in the start search box, and then open it. Click the Action tab on top and click Add legacy hardware then click next and next again, he will then scan and find nothing then click on the screen after that. Wait a minute and you will see a list of devices appear, scroll and select network adapters and click Next, then in the left column choose Microsoft then in the right hand column scroll down and choose Microsoft Teredo Tunneling adapter, and then click Next and it will install it. To check simply do as it is set to show hidden devices right click on the Device Manager right click view, then show hidden devices. If there is no option "Add Hardware inherited", you need to connect the unit using the tunneling.

• How to install the Microsoft Isatap, Teredo Tunneling adapter Microsoft, 6to4 adapt card

  Can you explain me please, how can I solve tis problem. I don, t know where I can find this adapters, because they are not installed on my computer.

  The computer asks me to solve this problem.

  Is there a link on the internet for download? Or another solution? What is the need for this card?

  And problems wirh apparaten PnP, how do I solve this problem?

  Thanks a lot for your help

  Hello

  Don't you worry about this unless you have found errors. If so see these threads.

  http://social.answers.Microsoft.com/forums/en/w7network/thread/754c8f29-3a87-4E77-Babd-a69c8910e17e

  http://social.answers.Microsoft.com/forums/en-us/w7hardware/thread/05a8849e-89c1-4CC9-8004-f6d07a4fdf8b

  http://www.cableforum.co.UK/Board/34932105-post6.html

  ====================================

  A new Microsoft 6to4 map is created unexpectedly after restarting Windows 7 or Windows
  Server 2008 R2
  http://support.Microsoft.com/kb/980486

  How to disable certain Internet Protocol version 6 (IPv6) components in Windows Vista, Windows 7
  and Windows Server 2008
  http://support.Microsoft.com/kb/929852/en-us

  Response of Lionel Chen
  http://social.technet.Microsoft.com/forums/en-us/itprovistahardware/thread/3a503cdb-e61c-44BC-97c4-0b38b0e5f929/

  I hope this helps.

• Microsoft Teredo Tunneling adapter device"does not work correctly.

  Hi Sir/Madam

  Hello, can you help me find driver problems, sir.i am on hp pavilion g6 Series notebook.i found this message there, Windows reports that the "Microsoft Teredo Tunneling adapter" device is working properly. But I opened the Device Manager and I found the icon and I double click and then try to update the driver software but I found ago encountered a problem... This device does not work... Sir can you help me solve this problem... Thank you for your time

  Hi Binet1,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP Pavilion g6-2225tu issues of driver for laptop and have on the Teredo Tunneling pseudo-interface. Right click and delete all Teredo Tunneling pseudo-interface. Restart the computer. You could update driver software by right click, browse computer for driver software. Select let me pick from a list of device on my computer-> network adapter drivers > Microsoft > adapter Microsoft Teredo tunneling.  You can enable system restore by following this document.

  I'd be happy to help you if necessary because there are many models of HPNotebook, I need the model number. How can I find my model number or product number?
  Please respond with an operating system that you are running:
  Operating system Windows am I running?

  Please let me know.

  Thank you.

• Z3 HDCP error with Microsoft display adapter (Miracast)

  I have a brand new Z3 with the original image and it does not work with the wireless display adapter Microsoft (miracast). The Z3 detects the device and tries to connect for a few seconds. After that, it gives the following error, "could not turn on the screen of mirroring. The output device is not ready or does not support HDCP ".

  I know that the adapter does not work properly because I've tried it on laptops, a HTC (M7), Samsung S5 and a OnePlus.

  The adapter supports HDCP.

  Does anyone have the same problem and no workaround?

  Our developers have done further investigation of this and found that the problem is that Microsoft Wireless Display Adapter is not completely compatible with the HDCP 2.2 specification.

  However, our engineers brought a work around for this problem so that it will still work. This work around will be conducted with the update for Android 5 for Z2 and Z3.

• Microsoft teredo tunneling adapter driver

  On the control panel devices, I need drive device for a teredo tunneling adapter microsoft. When I left difficulty device driver, it fails.

  Hello

  ·         What exactly are you trying to do?

  ·         You will remember to do recent changes on the computer before this problem?

  If you try to update Microsoft teredo tunneling adapter driver. I suggest you follow the steps mentioned below:

  Method 1:

  You can check after uninstallation and reinstallation of the teredo tunneling adapter Microsoft and check if the problem persists. Follow these steps:

  a. click Start, type Device Manager in the Start Search box and press ENTER.

  b. click continue. The Device Manager dialog box appears.

  c. If you are prompted for an administrator password or a confirmation, type the password, or click continue.

  "d. in r to manage devices, expand click right network adapter on" teredo tunneling adapter Microsoft ", click"Uninstall"and click"OK".

  Restart your computer and Windows 7 will automatically reinstall all USB controllers.

  Method 2:

  If the previous step fails, update of teredo tunneling adapter microsoft and check if the problem persists. Follow the steps in the link:

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

• Teredo tunneling Microsoft adapter 10 error code

  Hello

  I ordered a mobile huawei E5332 WiFi that I received today and Ive tried to get a wireless connection with this one, but have deemed impossible so I did a search of wireless networks and have not found anything I've done a bit of rooting and in the device manager that seemed to have the error code above with the teredo tunneling adapter microsoft.

  I was able to use the device with the supplied USB cable.

  This is what keeps me the ability to search for wireless networks?

  I'm using 64-bit windows 7

  Any help would be appreciated

  Regards, Mark

  Hello

  Thanks for the reply.

  I ask allows you to modify the registry as described below:

  Note:

  Before editing a registry key or subkey, we recommend that you export, or make a backup copy of the key or the subkey. You can save the backup copy to a location that you specify, for example, a folder on your hard drive or a removable storage device. If you make changes that you want to cancel, you can import the backup copy. For more information about backing up the registry, please see the link below.

  How to back up and restore the registry in Windows

  • Start menu: In the search bar, enter regedit
    HKEY_LOCAL_MACHINE \SYSTEM\CURRENT CONTROL SET\SERVICES\TCPIP6\PARAMETERS
  • In the right panel, disabled right click and select EDIT
  • The value of the DWORD is ff, which means people with reduced mobility.
  • Select the radio button DECIMAL
  • Set the value of DWORD value to 0 (zero)
  • Restart the computer.
  • The problem of Teredo tunneling adapter in Device Manager should have disappeared.
  • You can check the correct operation by setting the VIEW to show hidden devices and expand the detail on the network card.

  Hope that information provided assistance, let us know at the State of the question, so that we will also guide you.

• Error code 10 updating the Microsoft teredo tunneling adapter driver via Device Manager

  Hi, I have a hp pavillion dv6 with windows 7 64-bit edition. I saw the yellow exclamation point in Device Manager and when I try to update this driver by let me pick up the driver (it says error code 10) or research online (updated driver already installed). What should I do to remove this yellow question mark in Device Manager? Thank you.

  Original title: teredo tunneling adapter microsoft

  Hello Hamdullah,

  Please keep us updated on the status of the issue.

  Please refer to the suggestions of Mohammed Raieed said on January 16, 2010 and check if that helps.
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/Microsoft-Teredo-tunneling-adapter/27162f78-d3b2-4A80-8166-b5596ca9fa11

  I hope this information helps.

  Thank you

• 10.11.3 USB series adapter

  Hi guys, I have a serial lindy USB adapter I used on my MBP successfully for a few years... until I upgraded 10.3.11 on my computer... now have updated drivers it will see not the com port when I try to log in series.

  does anyone have a solution? or even got a USB serial adapter that they use with the OSX above?

  happy to buy a new one if I have to

  Here is what has been the Keyspan USB serial adapter. The product page claims in favour of El Capitan.

  See ace http://www.tripplite.com/keyspan-high-speed-usb-to-serial-adapter-microsoft-surf ~ USA19HS /

• Inspiron n4010 virtual wireless adapter shows 'unplugged', does not connect

  I've scoured the web looking for a solution to this problem, found a similar question posted here, but no solution... en.Community.Dell.com/.../20263886

  My friend brought me his Inspiron n4010 notebook help saying until a few months ago, he used to connect to the wifi with no problems. All of a sudden, it wouldn't show all wireless networks available no matter where she went - its wireless home network, work network and neighborhood of free wifi hotspots - none would connect. Similarly, I have tried with my home wireless network and my network wireless office without result. Connect LAN2 (for Boradcom virtual Wireless Adapter) this always as 'unplugged network Cable.

  **********************************
  INFORMATION SYSTEM
  **********************************
  Reference Dell system detects shows the system as:

  Inspiron 14R (N4010, early 2010)
  Serial number: * Let me know if you need this info)
  Express service code: * Let me know if you need this info)

  Here are the specs of the system via system information:
  Host name: LAURA-PC
  Name of the operating system: Microsoft Windows 7 Home Premium
  OS version: 6.1.7601 Service Pack 1 Build 7601
  OS manufacturer: Microsoft Corporation
  OS configuration: Standalone Workstation
  OS Build type: multiprocessor Free
  Registered owner: *.
  Registered organization: Microsoft
  Product ID: *.
  Original installation date: 09/09/2010, 19:22:06
  Starting system: 02/02/2015, 12:13:39
  System manufacturer: Dell Inc..
  System model: Inspiron N4010
  Type of system: PC x 64
  Processor (s): 1 processor installed.
  [01]: Intel64 family 6 model 37 Stepping 2 GenuineInt
  El ~ 1065 Mhz
  BIOS version: Dell Inc. A02, 21/04/2010
  Windows directory: C:\Windows
  System directory: C:\Windows\system32
  Starting device: \Device\HarddiskVolume2
  Local system: en - us; English (United States)
  Input locale: en - us; English (United States)
  Time zone: (UTC-08:00) Pacific (U.S. & Canada)
  Total physical memory: 3 893 MB
  Available physical memory: 2 376 MB
  Virtual memory: Max size: MB 7 783
  Virtual memory: available: 4 938 MB
  Virtual memory: in use: 2 845 MB
  Office (s) swap file: C:\pagefile.sys
  Domain: workgroup
  Logon server: \\LAURA-PC
  Corrections: 268 fixes installed.
  [01]: KB2849697
  [02]: KB2849696
  [03]: KB2841134
  [04]: KB2670838
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  [246]
  Network adapters: 3 interconnect installed.
  [01]: Atheros AR8152 PCI - E Fast Ethernet Controller
  Name of the connection: connection to the Local network
  DHCP enabled: Yes
  DHCP server: 192.168.1.254
  IP addresses
  [01]: 192.168.1.167
  [02]: b 87:4 d 76 fe80::b535:b8ea:8
  [03]: 2602:304:5692:7719:741's: b075:fb08:ce0
  [04]: b 87:4 d 76 2602:304:5692:7719:b535:b8ea:8
  [02]: device Bluetooth (personal area network)
  Name of the connection: Bluetooth network connection
  Status: Media disconnected
  [03]: Virtual Broadcom wireless adapter
  Connection name: Local 2 network connection
  Status: Media disconnected

  ***************************************************************
  TROUBLESHOOTING STEPS TAKEN UP TO NOW:
  ***************************************************************

  1. check that the wireless is enabled via the F2 key - it's (but turn it off seems to have no effect).

  2. check that the wireless is enabled in the BIOS - I. BIOS version is A02, I have not tried so far. I prefer to do it as a last resort, unless that specific need.

  BIOS: Wireless: enabled
  Wireless (Switch) / (Hotkey): all the
  Internal Bluetooth: enabled
  Internal WLAN: enabled
  Internal WWAN: enabled

  3. the Device Manager shows wireless network devices as missing from all the drivers? N °
  Device Manager showed the following details: virtual map of Broadcom, provider wireless: Broadcom, driver Date: 01-21-2010, driver Version: 5.60.48 - 35, digital signer: MS Windows HW Compatible Publisher

  4 are the network updated wireless drivers? With the help of Dell system detects, automatic detection of the system, he showed a driver update available listed as "Dell Wireless WLAN 1501 half Mini-Card (4313bgn) Driver. When running Setup, it gave an error "no compatible hardware found...". »

  5. I ran ipconfig/all. Here is the read:

  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

  C:\users\administrator>ipconfig/all

  Windows IP configuration

  Host Name . . . . . . . . . . . . : **********
  Primary Dns suffix...:
  Node... type: hybrid
  Active... IP routing: No.
  Active... proxy WINS: No.

  Ethernet connection to the network space 2 card:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Broadcom virtual wireless adapter
  Physical address.... : 02-50-F2-00-00-01
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Bluetooth network connection Ethernet card:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Device Bluetooth (personal area network)
  Physical address.... : C4-46-19-EF-96-56
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Ethernet connection to the Local network card:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Atheros AR8152 PCI - E Fast Ethernet Controller
  Physical address.... : B8-AC-6F-70-2F-4B
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Card tunnel Local Area Connection * 12:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Teredo Tunneling Pseudo-Interface
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Card tunnel Local Area Connection * 14:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft 6to4 card
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Tunnel adapter isatap. {C00AD485-0CED-4EF9-B632-033E9AFD14E9}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft ISATAP adapter
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Tunnel adapter isatap. {CD91392E-769E-4E32-A5C2-2680FF4BBC41}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Adapter Microsoft ISATAP #4
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Tunnel adapter isatap. {FC8C4544-C5EC-479D-AA95-B545EBDCD8C1}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Adapter Microsoft ISATAP #6
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  C:\users\administrator >

  6. I checked the Windows Mobility Center. Wireless 'tile' was where it should have, according to other messages I saw who were on this subject. Strangely, when I clicked on the button to launch under Dell - Radio control options, checkboxes Wi - Fi and Mobile Broadband have been unchecked and greyed out.

  7. I have reset the winsock catalog and restarted the computer via the elevated command prompt (Administrator)
  NET winsock reset catalog
  No change in status wireless.

  8. I disabled the Norton firewall and Windows and anti-virus to see if wireless was somehow blocked by them. No change in status wireless.

  9. I checked the Windows power plan settings to confirm that network cards did not have their power reduced. I put the adapter wireless for maximum while on battery and current performance alternative.

  10. I checked the Windows Event Viewer logs > Windows Logs > system:

  I've seen repeated Scriptures error spread among the many dates of "BTHUSB (Blue Tooth adapter failed in an indeterminate way, will not be used.". The driver has been unloaded. "I saw no reference to what about wireless however.

  11. I tried to run Windows Update manually to see what, if any, driver updates it can find (using a network cable connection) and got the error 'cannot be updated because the Windows Update service is not started. I confirmed that he was released. I also manually stopped and restarted the service but continued to get the same error message. I kept the Windows Firewall and Norton Firewall (and antivirus) disabled in case they were interfereing with Windows Update, but no luck.

  12. I ran bad/ad/spyware scans with a portable version of Spybot and also a free version of SuperAntiSpyware, analyze the results showed several adware results, that have been deleted.

  13. I tried to manually configure the IP address, subnet mask and entered default gateway for IPv4 to the wireless adapter, which had been put on "obtain automatically", as it should. I also put the server DNS preferred my ISP (Comcast), then tried Google 8.8.8.8. This should have worked but the connection still showed as "cable disconnected" (why is a mistake to launch a "cable disconnected" wireless connection?)

  14. just for fun, I ran the update from the Intel driver from their site (via wired), who identified the available for graphics and Chipset updates - I've updated both, but it did not help (no surprise).

  15. I started Windows in Safe Mode with network - just as in normal mode, he showed the connection wireless as "cable disconnected".

  I am open to any suggestions at this point. The laptop is out of warranty so prefer to avoid paid support, if in any way possible.

  If you can get a hardware ID by activating / deactivating it on or turned off, it suggests itself wireless card is bad... Diagnostic tests could confirm this:

  http://dellwindowsreinstallationguide.com/F12-Preboot-Diagnostics/

  You can look in the service manual to try and reinsert the card or replace it. His work a bit longer than necessary:

  http://FTP.Dell.com/manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/Inspiron-14r_service%20manual_en-us.PDF

  An easier solution if you are uncomfortable with the material of the Assembly would be to buy a USB wireless adapter.

• VMware Player 5.0.2 does not see the wireless adapter

  Hello guys,.

  I'm having a problem with VMware Player 5.0.2 build-1031769 (the same exist with older versions of VMware Player 5 but it's the only one I currently have).

  The drive does not recognize my network card Intel Centrino Ultimate-N 6300 AGN wireless on a laptop Lenovo T410. I have an another T410 with Intel Centrino Ultimate-N 6200 AGN and it works fine.

  Here are the symptoms:

  -When using NAT networking it works fine

  -When I use open networking, the guest (in this case, Windows XP) operating system said that the cable is disconnected

  -J' found a few threads saying that this could be a router problem, but it's not because with the other computer laptop in the same network, everything works well

  -When I connect to the network using the work of connection LAN (cable) filled without problem

  -My Network on the host operating system works without any problem

  -Windows recognize the adapter wireless without any problem:

  

  -VMware Player does not display the adapter in the transition parameters but shows a kind of virtual map of Microsoft:

  

  -When I run the virtual network Editor is the same: no real but adapter Microsoft virtual card

  

  -J' tried to reset the default network configuration, but this did not help

  I am running Windows 8 Enterprise.

  I'd appreciate any help. Thank you.

  Have you looked in the host properties for the wireless NETWORK card see if the VMware Bridge Protocol client is installed?  If this isn't the case, add (the inf file must be in the folder that player is installed).

• HP Pavilion Notebook (laptop) plugged, G6 does not support.

  Hello

  I bought a laptop HP Pavilion G6 just a couple of months, and I had this problem since the beginning. I looked at some other forums and it seems that many people have had the same problem with the laptop is plugged in, but does not support.

  This problem is really frustrating, as the laptop is connected to the power source and in the laptop, but half the time it is not yet registered as being connected. The battery is discharged. Once or twice the battery completely exhausted (while it's plugged in) and then was charged 100% next time, it was shot on(???!!!).

  Could you tell me if there is some sort of programming or software failure, or if it could be a hardware failure. I have run the checker battery several times and each time he found no problems with it. As the laptop sometimes acknowledges that it is indeed connected (but does not load) personally, I think that it is not a problem with the AC adapter.

  PLEASE HELP ME!

  Thank you.

  (Sorry for the long message)

  Hello

  You can help us help you by displaying the following information.

  1. the complete model number and the laptop Nr - see web document this HPif you're not sure you how to locate the product number or model number.

  2. the full version and the name of the operating system you use (IE Windows 7 64-bit).

  Go to Device Manager. (type device in the search programs and files and click on Device Manager, as shown in the following image)

  

  Expand the device of Batteries.

  Right-click on the compatible Microsoft ACPI control method battery and select uninstall.

  Do the same with the device adapter Microsoft.

  

  After uninstalling the devices, then you can right-click on one of the devices in the Device Manager and select and click on check for material changes.  When you have done this, the operating system will reinstall drivers for the devices.

• Satellite L755 - 17Q - breaks of each network card in 5 minutes

  5-minute breaks my network card.
  I then troubleshoot my network card and apparently it gets 'fixed', however in another 5 minutes it will be broken again.

  Here is the report of troubleshooting:
  + http://pastebin.com/FVUKXpmX+
  (Sorry for making a pastebin... The forum has a character limit :/)

  I tried to uninstall the driver and then put it back without success.
  I have reset my actual router a number of times.

  The 3 network cards I have are:
  Controller of Atheros AR8152/8158 PCI - E Fast Ethernet (NDIS 6.20)
  Atheros AR9002WB-1NG wireless network adapter
  Microsoft Virtual WiFi Miniport adapt

  I tried to disable the microsoft card but I have also had no success with it.

  Another problem I have is with the generic Bluetooth adapter.
  He can't settle...

  Thanks for any help!

  > My NIC 5-minute breaks.

  I assume you are talking about wireless network card / adapter.

  The same happens using LAN?

  According to the troubleshooting report, there was a problem with the access point or wireless adapter.

  This means that your WLan router could also be the troublemaker.

  I recommend you to reset the router and reinstall and update the Wlan card driver