Problems installing Photoshop elements on WIndows (64-bit) 10 14.
I bought the software at the same time I got a new Dell laptop. The software has been a download online. Whenever I try to install, I get an error message which says that the software is not compatible on a 64 bit system, although is it supposed to be. I have files disabled anti-virus, uninstalled/removed, re-downloaded... always the same exact error message. I also contacted Dell Tech Support and they remotely access my computer and tried to install it... same problem. Any help is appreciated!
Make sure that you downloaded the 64 bit version installation file.
https://helpx.Adobe.com/Photoshop-elements/KB/Photoshop-elements-downloads.html
Or check if the processor is 64 bit version and the installed Windows operating system is 32-bit.
Tags: Adobe
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