Why I get a serial number incorrect response when you try to install Photoshop Elements 10 on my new PC for Windows 8.1. It worked perfectly on old deceased Windows Vista PC
I am not able to install Photoshop Elements 10 on my new PC. I am told that the serial number is not valid. Why? It has 24 digits separated by hyphens in 4 digits. I slap it wrongly?
I just had same problem. never installed on the old pc which is a convert from window 7 to xp. Trying to install on dell laptop win 8, accept no number. so I decided to install on win 7 old pc (which is not a secure firewall because I'm dumping machine) and it worked. So I have disabled firewall win 8 machine and it worked. I had read that you have to disable the firewall. Try this. Di
Tags: Photoshop
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Post edited by: Bill Hunt
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Hi Whitehawk07,
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· Who is the service pack installed?
1. make sure that you close all applications and programs that you run before turning off the computer.
2. you can also disconnect any external devices like printer, fax machine, connected to the computer and check if the problem persists.
3 start the clean boot computer and check if the problem still persists. Link below will help you to start the computer in clean boot:http://support.microsoft.com/kb/929135
If the problem does not persist, you can continue with step 2 from the link above.
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Go back with the results.
With regard to:
Samhrutha G S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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Hello sugarlake,
Thank you for using the Microsoft answers Forums.
Solution for error 646:
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Follow the steps in the web links above to solve the problem.
That should do the trick for you.Thank you.
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UDAY $012 please let me know that whether the solution worked or not, I thank you and appreciate your comments. URGO. C
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Hello
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Hello
Would you share your redemption code in private message please?
Or
Please contact Adobe customer care http://helpx.adobe.com/contact.html
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- Select your product and what you need help with
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Kind regards
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