Problems of blackBerry Smartphones with the re-activation of account e-mail via Blackberry Enterprise server - Help!

I have a Blackberry Bold 2 e-mail accounts (personal and business). Recently, I upgraded my Vodafone contract for only part of SIM and was able to keep my old SIM card. My personal email works fine but the business Edition should be re-activated. Instructions were to validate my password via the Blackberrry using the configuration or via the browser on my computer icon. Both options have failed because of the following:

BlackBerry: received message that Blackberry Enterprise server has not responded to my request. An error has occurred. There are 5 possible reasons being given and I do not know how to rectify one of them.

Browser on my computer: Incorrect ID or password. Made several attempts with different entries (don't know if my ID is my e-mail address and password for that or my Blackberry).

Can anyone suggest how I can do this move? Thank you.

Hello and welcome to the community!

I think you need to talk to Vodafone to ensure that your data plan still includes services / BES-level... such is required for full use of BES.

You should also talk to your BES admins... they, well, all control.

Good luck!

Tags: BlackBerry Smartphones

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