Problems of Microsoft - not allowing printing hotmail and windows articles

My printer works as I can print documents and turn off my notebook and workpad.  However, I am unable to print my e-mail and internet articles without using the command/shilft/P.  On my printing page, it will not load the preview and just keeps trying to load.   On the bottom of the print page it says to use Ctrl/shift/P in red.   I do like it says and it prints.  It's probably very time consuming and not the easiest way to print.   Please can you help me.

JC

Hello

1. which version of the service pack is installed on the computer?

2. what browser you use to access the Internet?

If you use Internet Explorer and you need to determine which version, follow these steps.

a. open Internet Explorer

b. click on 'Help' in the toolbar. You can also hold down the "alt" on your keyboard and press the 'H' key to launch the menu 'help '.

c. click on "the way of Internet Explorer" in the "Help" menu The browser lists the version number of Internet Explorer next to "Version" in this window.

Please check if you are using MSIA (Microsoft software inventory Analyzer). If you have MSIA installed, uninstall it and check.

How to change or remove a program in Windows XP

Tags: Windows

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